Daily with HQ

Notes from PalletOne CEO Howe Wallace

PalletOne CEO Howe Wallace writes a daily note to the company’s 1,000+ manufacturing employees with the goal of keeping teammates informed,connected, engaged and motivated. These notes contain ideas and observations to help teammates address the challenges they face in the workplace andserve as a forum for establishing the company’s culture and values. A selection of these notes is shared here.

Learn more about PalletOne, the nation’s largest new pallet manufacturer.




Merry Christmas

I’ve been saying “Merry Christmas” with purpose this year.

My faith is rooted in the birthday of Jesus. I determined this year to not default to a cursory Merry Christmas, a seasonal substitute for “have a good day” as I move on. Instead, I’ve been striving for a bit more connection. This year, when I tell someone Merry Christmas, I want them to feel like they’ve been engaged.

First, I’ve been looking at them when I say it.

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Posted in: Communication, Gratitude

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Growth Comes from Being in a “Low” Place

I was listening to a sermon this morning. Pastor Matt Hudson of Journey Church in Mocksville had a guest speaker, Mary Hendrix, with him.

Mary had learned twelve weeks earlier that she had a brain tumor. She was describing how her faith was sustaining her.

The whole message was chock-full of wisdom. If you would like to listen, go to http://www.thejourney.info/. Remember it’s a sermon, so don’t be surprised about the biblical and God references.

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Posted in: Motivation

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Scrutinize the Reports You Receive

Here’s a lean exercise for you.

Many of us get reports via email or by paper on our desk.

Do you look at them? Why or why not?

I was in a meeting recently where I made reference to a report I was looking at regularly.

Immediately, someone told me, “That report doesn’t tell the whole story.”

Quickly, we discussed how the report could be improved to tell the whole story.

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Posted in: Communication, Improvement, Lean

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Speak Up with an Idea or Solution

I was visiting with a colleague today who was telling me about some consulting work that he had been doing. He had come across a firm who studies how ideas are developed and used within an organization. One thing he shared I have found to be true. The best ideas have nothing to do with the role or position in the group. When we encounter a problem or an opportunity in the organization, we have a vast array of experience that can help get to the best solution.

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Posted in: Communication, Improvement, Leadership

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Reminders on Effective Leadership

I read recently that one trait effective leaders have is the ability to readily admit shortcomings. It occurs to me that I am pretty good at telling folks what they ought to do. I don’t often write about how I screw up. Even though, when I screw up, it is in plain sight.So, here are a few:

  1. I talk when I should be listening. In meetings, I find I like the sound of my own voice.
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Posted in: Communication, Improvement, Leadership

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The Intangibles That Set Tim Tebow Apart

I am a Tim Tebow fan.

As a Florida Gator fan, I watched him win national championships (I like winning) while expressing himself humbly (I admire humility), providing unparalleled leadership (leadership is necessary for teams to succeed) and demonstrating extraordinary perseverance (overcoming adversity is part of life).

I got to admit I was a “doubter” when it came to him being a success as an NFL quarterback. I believed in all the intangibles.

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Posted in: Improvement, Leadership, Motivation, Teamwork

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Look at Procedures with Fresh Eyes

Asking “why” is one of the key strategies for achieving better, “lean” practices. If you are new to the company, you may see us doing something one way and it seems like to you there is a better way. The tendency would be to step back and remain silent. Most new people figure the old ones have been doing it longer and probably know what they are doing.But, that isn’t the case. It is human nature to work on solving a problem until it doesn’t feel like a problem anymore.

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Posted in: Improvement, Lean

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Happy Veteran’s Day

Today is 11-11-11.  It’s also Veteran’s Day. 

One of the things that makes the United States special is our steady devotion of resources, both human and financial, to the cause of freedom world wide.

If you have a friend or relative who has served us, take time to drop them a note or give them a call today thanking them for their dedication and heroism. 

I found this on the National Day of Prayer site today. 

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Posted in: Inspiration

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