Treating Each Other Fairly and With Respect

We have more than 1,200 teammates in our company. As CEO, it is my honor to lead our approach to […]

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Making a Good Process Better

A “lean” parable: I go to airports a lot. Some folks like to get to the airport early. I don’t. […]

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Four Characteristics of a Good Coworker

A woman named Ashley Hoffman recently suggested four traits that would cause you to be “loved” on the job. Generosity. […]

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Leaders Should Know When to Follow

Tom Izzo is the coach of the Michigan State Spartans basketball team. He has led the Spartans to 6 of […]

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Understanding and Adjusting to Those We Encounter

Lyle Lovett is a country performer. I would call him a singer but it’s the poetry of his songs that […]

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Pressure is Something You Feel When You’re Unprepared

I was impressed with the manner and the substance through which Eli Manning led his team to a Super Bowl […]

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Patriots Coaches Teach Players to Win

In honor of our colleagues in Livermore Falls, Maine who are eaten up with all things New England, I will […]

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How Engaged Are You?

How engaged are you at work? A recent Gallup Poll said that 27% of the employees in this country are […]

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Appreciation for What Our Teams Do

The new season of the TV show Undercover Boss has started on CBS. It’s on following 60 Minutes on Sunday […]

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Expressing Appreciation for Your Teammates

According to researchers, one of the most important factors to having a fully engaged work force is based upon the […]

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