Creating a “Lean” Culture

I sat glued to the television watching basketball last weekend. All my favorite teams advanced. I love watching the coaches. […]

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Emotions Are at the Center of Patience

“Patience is choosing to control your emotions rather than letting your emotions control you.” Are you a person who desires […]

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A Strategy for Handling Mistakes

Don Miller is one of my favorite authors. His book A Million Miles in a Thousand Years remains a favorite […]

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Becoming a “Lean” Company

As I reported recently, it is obvious that your efforts on “lean” – working to eliminate wasted time, wasted motion […]

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We Can All Be Leaders

I saw a man named Drew Dudley speak about leadership on a video the other day. He opened his speech […]

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Thanks for Your Efforts to Improve

It’s hard to believe that March is here already. I’ve visited a number of plants so far this year and […]

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What Does “Fair” Look Like?

I mentioned recently in an HQ Note that a pillar of a great place to work is whether associates believe […]

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Learn from Shortfalls Instead of Making Excuses

“I never knew a man who was good at making excuses who was good at anything else.” – Benjamin Franklin […]

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Treating Each Other Fairly and With Respect

We have more than 1,200 teammates in our company. As CEO, it is my honor to lead our approach to […]

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Making a Good Process Better

A “lean” parable: I go to airports a lot. Some folks like to get to the airport early. I don’t. […]

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