“Lean” Will Be a Constant Factor

I’ve been in Bentonville, Arkansas for a Wal-Mart sustainability conference. Sustainability has become a big word and Wal-Mart has embraced […]

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Observations on Leadership

I’m spending the day with some of our colleagues watching the Chick-fil-A Leadercast. It’s a day-long program of speakers crossing […]

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National Day of Prayer

Today is the National Day of Prayer! It comes the first Thursday of every May and its purpose is to […]

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The Importance of Communication

One area where we can continually improve is communication. I’ve spent a few days recently on an improvement venture in […]

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6S a Good Tool for Improving Our Facilities

I have seen tremendous efforts on 6S in our operations since we began to implement “lean” techniques. The 6S’s are: […]

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The Importance of Attitude

Our colleague Romana Straley, our HR Pro in Butner who also translates this note into Spanish every day, sent this […]

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Becoming Indispensible to Customers

Today, I had the honor of being part of a customer panel for Insurance Office of America, who handles our […]

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Being Open to Ideas from Everyone

The best ideas don’t always come from the guys in the office or from the people in charge. Once upon […]

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Be Willing to Question Our Processes

I was sitting with some guys talking about ways to help “lean” catch on. One of the things said was […]

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Opportunities in Our Corners

I just completed a tour in Butner. They were showing me lean projects, which are extensive. Very impressive. Take a […]

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