Most folks watch ball games for simple enjoyment. They hope that the team they are pulling for wins and their favorite players perform well. I want those things too, but I try to pay attention to details about how the best teams perform. Coach Mike Krzyzewski, the great college and Olympic basketball coach says there are 5 fundamental qualities that make every team great: Communication-how well do the teammates talk with each other? Do key messages

Mark Twain said this: “It ain’t what you don’t know that gets you into trouble.  It’s what you know for sure that just ain’t so.” We are trained by our schooling to “know” the answers. We get rewarded for raising our hands, getting called upon and giving the answer out loud. By doing so, we receive admiration from the authorities, regard from our peers and we establish a pattern for life: answers are good. As you

I heard an author Margaret Heffernan on a podcast describe something called “willful blindness.” She sees the phenomena in many organizations. It is when people see something or know something that should be addressed and chose not to say anything about it. They ignore it. Act like it’s not there. Therefore, they are willfully blind. In a typical organization, she says up to 85% of the people will be willfully blind. She has studied this