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Howe Q. Wallace

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“Hard jobs are made easier with support.”

“Hard jobs are made easier with support.” Your job is hard. I know it. I see it. We emphasize our culture because it builds in support. We ask you to become engaged with your team. If you see your colleagues as teammates, you will be more likely to lend a hand, offer advice, teach the uninitiated, offer encouragement. For you to be engaged is an investment. You can draw satisfaction from helping. You can be

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Build Yourself. Build Your Team

“When the opportunity comes, it’s too late to prepare.” Coach John Wooden This “truth” has two edges. The first edge is to reinforce the importance of careful, intentional preparation.  It is a reminder of the wisdom of building good habits, continually seeking knowledge and constantly adding skills.  The process of continual personal improvement puts you in a spot to raise your hand when a challenge comes.  It allows you to have the confidence to step

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Psychic Rewards

My pastor noted on Sunday that professional athletes often gain or lose their jobs based on whether they are “good in the locker room.” In my experience, this goes one of two ways.  Some athletes who are talented get cut because they are “poison” to the team.  Other athletes, who may see age or injury diminish their skills, keep their job longer because of the intangible benefits they bring along. Having grown up in athletic

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Clarksville Team

I spent the day discussing the integration of the new Clarksville facility into PalletOne. There are many challenges. We’ve had more than a dozen folks on site there since the merger occurred. As a “standard setter” in our industry, you can imagine what an effort it is to teach what we expect in terms of safety, engagement, maintenance, operations and housekeeping. We appreciate the willing and responsive efforts of the Clarksville team. The strain of

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“Be sad. Be mad. Be frustrated. Scream. Cry. Sulk.”

It’s hard to get juiced up about pro basketball in the middle of football season and the baseball playoffs but the season started on Wednesday night.  While most of you don’t follow it, I’m sure our Maine colleagues are aware that their new star Gordon Hayward broke his leg in a gruesome manner, faces a long rehabilitation and will be out for the season.  Your star going out in the first game of the season

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“Happening to the world”

Travis Bradberry of Forbes says there are two kinds of people: those who believe they make things happen and those who believe things happen to them. Sound familiar? He goes on to cite a study conducted by Dr. Tim Judge at the University of Florida which says that those who “happen to the world” sell more, serve customers better, adjust faster to change and get paid more. Particularly distinctive is how “happening to the world”

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“Hard work beats talent when talent doesn’t work hard.”

“Not good enough to punch the clock.” Ken Niumatalolo, the Navy football coach. There’s a show that describes the inter workings of Navy football on Showtime. The thing that distinguishes Navy is that they play a major college football without the elite four and five star athletes. And, they enjoy a measure of success. They don’t have elite athletes because they are a military academy first. They are training people to be military leaders not

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Unconscious Incompetence #2

Here are a couple of examples of “unconscious incompetence.” A friend of mine attended a driving school. He’s not as old as me, but we learned about driving 40 years ago. We were taught to put our hands at “10 and 2” on the steering wheel. Not sure why just put them there. Turns out that’s not safe anymore. Most of us have airbags in our car now. If you’re holding the wheel at “10

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Unconscious Incompetence

I was introduced to the idea of “unconscious incompetence”  in a Harvard Business Review article by Ulrik Juul Christensen. Here’s the idea. When tested, most employees don’t know all they could know about their jobs. Pressed further, most employees think they know more than they actually do. As they take on their jobs, they make assumptions about “why” certain things are done, and those assumptions frequently are built on incorrect facts. What makes matters worse

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Rest Well Tom Petty

The news of Tom Petty’s death struck a chord with me. He started his career as a teenager in Gainesville, Florida. He played bars and fraternity parties in the early 70’s at the same time I was in school there. Thus, we walked the same streets. I associate him with my more youthful days. Because of his iconic rock star stature, maybe you know his music. But, accounting for the decades he performed, you may

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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