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Howe Q. Wallace

PalletOne Inc. Company President, Howe Q. Wallace Since 2005, Howe has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

Picture of Howe Q. Wallace

Howe Q. Wallace

PalletOne Inc. Company President, Howe Q. Wallace Since 2005, Howe has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

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Top Articles from Howe

Teamwork

SAFE PALLETS 

Several years ago, there was a news story about an incident that occurred in a Sam’s Club warehouse in Colonial Heights, Va. Cases of water fell from a pallet rack onto a four-year-old boy walking down the aisle. The boy was carried from the store, alert and crying. We hope he recovered well. The image of a spilled pallet of goods falling from the sky onto a child should remind us that we are in

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Leadership

SALESMANSHIP AND SERVICE

Author Seth Godin is a businessman and I pay attention to what he says. He wrote recently about why customers buy from you in a business situation. His insights were fascinating. He said that people buy for at least one of the six reasons listed below. I agree with him. I write to you often about customer satisfaction. Recently, I quoted an expert who said, “If the customer can live without you, eventually the customer

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Improvement

THE DISCIPLINE OF HABIT-BUILDING

I recently read the book Atomic Habits by James Clear, and it really got me thinking. It’s not new to the world, but it’s new to me. I recommend it. (It’s also available on audiobook.) He discusses what makes a habit work and describes how the discipline of habit-building should be one that everyone takes on. He says habits are “atomic,” which means each of us is comprised of dozens of small habits—sort of like how everything

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Improvement

THE VALUE OF CHECKLISTS

Do you use checklists? I must admit, I don’t. I have written to you about the power of the checklist but have not yet incorporated it into my life. I read a book that reminded me of their power and it has me reconsidering how I approach it. The book is called Golf’s Sacred Journey: Seven Days at the Links of Utopia, written by David Cook. It sounds exotic, but it isn’t really. A friend gave

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