Daily with HQ

Notes from PalletOne CEO Howe Wallace

PalletOne CEO Howe Wallace writes a daily note to the company’s 1,000+ manufacturing employees with the goal of keeping teammates informed, connected, engaged and motivated. These notes contain ideas and observations to help teammates address the challenges they face in the workplace and serve as a forum for establishing the company’s culture and values. A selection of these notes is shared here.

Learn more about PalletOne, the nation’s largest new pallet manufacturer.




Don’t tell people how to do things

“Don’t tell people how to do things. Tell them what to do and let them surprise you with the results.”- Phil Knight, Nike founder in his book  Shoe Dog.

Leaders fight this challenge. They get promoted based on how they do things. But the more responsible leaders attain, the job of leadership becomes more about the people on the team to whom you trust and to whom you delegate responsibilities.

Effective leaders learn to focus on the “what.”  What is important?

Continue Reading →

Posted in: Improvement, Inspiration, Leadership, Motivation, Uncategorized

Leave a Comment (0) →

5 Elements to Realize a Dream

5 elements to realize a dream:

  1. A positive vision
  2. The will to work for it
  3. Belief that it will happen
  4. A supportive team
  5. Faith during the journey

– Jon Gordon

Gordon is a favorite author.  His book The Energy Bus is popular in business these days. I recommend it.

These five steps toward realizing a dream resonated with me.

Continue Reading →

Posted in: Improvement, Inspiration, Leadership, Motivation, Teamwork, Uncategorized

Leave a Comment (0) →

Teaching is Leadership

“Teaching is Leadership. “ Wendy Koop, Teach for America

Sydney Finkelstein wrote an article in the Harvard Business Review which suggests the best leaders teach. We do an exercise at training sessions where we ask folks to describe the best bosses they’ve ever encountered. Invariably, one of the characteristics described of the effective bosses is the impact those bosses have on learning.

Finkelstein says that bosses who teach continually create a positive environment.

Continue Reading →

Posted in: Inspiration, Leadership, Motivation, Uncategorized

Leave a Comment (0) →

A winner says there ought to be a better way

“A winner says there ought to be a better way. A loser says ‘that’s the way we’ve always done it here.’” Steve Spurrier, Hall of Fame coach.

Things change fast these days. We are confronted with daily challenges. Trucks are in short supply. People are in short supply. Technology allows us to analyze things faster. Most of you carry around powerful computers in your pockets.

The change means everything must be re-examined.

Continue Reading →

Posted in: Improvement, Inspiration, Leadership, Motivation, Uncategorized

Leave a Comment (0) →

Good Habits

A follow up on our discussion about habits yesterday. Sometimes “good habits” get stale.
Yep. You develop a habit. You crank it into your schedule. You do it daily. You’ve done it for years. But, it quit working for you.
A workout routine that has quit developing you. An eating habit that loses it’s taste. A work process that was good once but has drifted behind because there are new methods or insights.

Continue Reading →

Posted in: Customer Service, Leadership, Motivation, Teamwork, Training, Uncategorized

Leave a Comment (0) →

“Happening to the world ”Strategy.

Development of “good habits” is a key to a disciplined, lean operation or life.

The mindset can go like this:

What area do you need to improve? What habit would foster that improvement?

Charles Duhigg wrote a book called The Power of Habit. In it, Duhigg notes habits are products of the brain. Every habit-good or bad- has a routine.

A cue-end of the meal- sparks

A routine- after mill cigarette which garners

A reward- nicotine rush.

Continue Reading →

Posted in: Strategy, Teamwork, Training, Uncategorized

Leave a Comment (0) →

“Toxic person”

“Toxic person”

I never thought much about how to define one but ran across this list by Anna Grace Taylor. Pretty good description.

  1. They spread negativity.
  2. They criticize you and others.
  3. They are jealous
  4. They continue to disappoint you.
  5. Everything is always dramatic.
  6. They play the victim.
  7. They are self-centered
  8. They aren’t interested in changing.

It would be easy to ask you to use this list and ask yourself if you are “toxic”.

Continue Reading →

Posted in: Motivation, Uncategorized

Leave a Comment (0) →

All successful leaders

“All successful leaders know where we want to go, figure out a way we believe will get the organization there, and then move forward with absolute determination.” Bill Walsh

Walsh is a Hall of Famer known for his ability to build successful football teams.

This formula is starkly simple.

Where do you want your team to go? Knowing where you want to go is the push that moves you and your team each day.

Continue Reading →

Posted in: Motivation, Teamwork, Training, Uncategorized

Leave a Comment (0) →

The Challenger

Tuned in to AM news radio, the station was covering the launch of the space shuttle Challenger. Launches are a big deal in Florida. We are proud to be the home of Cape Canaveral. The development of the space program and manned space flight came about in my lifetime. Florida citizens were groomed to pay attention to launches.

The Challenger had special significance. One of the crew members was Christa McAuliffe, who was a school teacher.

Continue Reading →

Posted in: Inspiration, Leadership, Motivation, Uncategorized

Leave a Comment (0) →

Do you know what is expected of you at work

On a scale of 1-10, 10 being high, do you know what is expected of you at work?

That’s the first question on our annual employee questionnaire. Fortunately, most of you report that you understand why you are on the team.

But, there’s a percentage that will say they aren’t exactly sure. If that relates to you, we need to address it.

People who understand their expectations play fast.

Continue Reading →

Posted in: Communication, Improvement, Inspiration, Leadership, Motivation, Quality, Teamwork, Training, Uncategorized

Leave a Comment (0) →
Page 1 of 93 12345...»