Teams become effective when their teammates are “connected.” What is your plan to assure others feel connected? I am connecting with my teammates when: I acknowledge them. I make eye contact and say hello. I catch them doing something right and tell them they are doing well. I say thank you. I give feedback. I offer kind words. I take an interest in their lives outside of work and take time in our conversations to

Every job at PalletOne is needed. Hall of Fame basketball coach Geno Auriemma describes teamwork this way: “Be the best at your role. What would a piano recital be like if the guy who puts the piano on the stage doesn’t do it? Some people lug the piano, some play it.” Because we don’t have all the teammates we need, all of our locations have lean teams. When someone is out, we aren’t as good