A natural disaster can turn your entire business upside down in a matter of seconds. In an age of supply chain disruption, nothing strikes with the seeming randomness or devastating force of a tornado, earthquake, or forest fire. How you are able to respond to such an event can define the future of your business.
The storm caused over $1 million in damage, tearing off 60% of the roof, totaling 8 trailers, and destroying a lumber storage structure.
The PalletOne team arrived the next day to survey the damage and begin the cleanup. While the cleanup got rolling, HR also set about confirming the safety of our employees and ensuring that there would be no disruption in pay for members of the PalletOne family. Once they made sure that none of our employees had been injured, they turned to business.
With over 100 deliveries in the next 14 days, we relied on PalletOne’s unmatched nationwide footprint to shift necessary production to our nearby Clarksville location. The two plants cooperated to do something that seemed impossible: 101 loads, zero missed deadlines and zero late deliveries.
PalletOne’s ability to leverage the first wholly-owned, coast-to-coast, pallet supply network to meet our customer’s pallet needs means they, in turn, can remain open and focused on their core business in the face of supply chain disruptions.
Just four days after the storm touched down, PalletOne New Boston was producing pallets again. They were back at full capacity within three weeks. Our customers remained unimpacted throughout the process.
The storm cost PalletOne dearly, but it revealed something even more valuable. It showed that PalletOne’s team is resilient in times of crisis and we go the extra mile for our customers no matter the circumstance. That’s the PalletOne difference.
Contact us today to find out how PalletOne can help keep you up and running no matter what comes your way.
