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Howe Q. Wallace

Recent Articles

When lumber is more expensive, the cost of waste rises

Our lumber is markedly more expensive than a year ago. In every phase of our business, we are spending more for it than we were a year ago. When lumber is more expensive, the cost of waste rises. It’s the nature of our business that material that goes in the dumpster may be ugly, but we paid the same for the waste as we do for the good pieces. The more expensive our raw material,

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A Record Year in Shipshewana

I was in Shipshewana at our mill yesterday. They had a celebration about their fantastic year. The team in Shipshewana set records in timber and logs purchased, the amount of timber logged by our crews, and the amount of lumber cut, assembled into pallets and shipped. They also put two-thirds of their pallets through a dryer. The drivers covered over a million miles recovering logs and shipping pallets. As you might have expected, all these

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What’s Right with America

President Obama was inaugurated yesterday. I caught the highlights and sound bytes on television last night and this morning. Much of the discussion was about whether the president can be successful at facilitating agreement between the warring political factions. It is common to believe that our government in Washington is dysfunctional. And, because of that dysfunction, we may be in difficulty as a society as we proceed. While I won’t be so simple as to

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PalletOne CFO Honored

We are fortunate to have one of the best Chief Financial Officers in the world. Casey Fletcher. Really, the world. I’ve been working with Casey since 1981. When we started PalletOne, we were fortunate that Casey came aboard with us as partner and financial master. Through his thoughtful, steadfast, knowledgeable, dogged, inventive stewardship, we have earned the confidence and respect of investors, bankers and the rest of the financial community. I learned early on in

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An Engaged Team Yields Superior Customer Satisfaction

There is a business theory that says that if a company focuses on building an “engaged” workforce, the bottom line will take care of itself. There is another theory that says that if a company focuses on the “customer” and provides superior customer satisfaction, the bottom line will take care of itself. A study was done recently to attempt to figure out which theory carries more weight. The answer turns out not to be “either/or.”

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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