Daily with HQ

Notes from PalletOne CEO Howe Wallace

Better or worse?

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Posted in: Customer Service, Improvement, Inspiration, Leadership, Lean, Motivation, Production, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Lean and Clean

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

Continue Reading →

Posted in: Improvement, Inspiration, Leadership, Lean, Maintenance, Motivation, Production, Quality, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

100% Uptime

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

Continue Reading →

Posted in: Customer Service, Improvement, Leadership, Motivation, Production, Safety, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

When it comes to a job

In a Harvard Business Review article written by Lori Goler, Janelle Gale, Brynn Harrington and Adam Grant, the authors referred to some surveys they do at Facebook which collects information on what their employees want.

According to the authors, they found very little difference among employees of all ages and occupations. When it comes to a job, every employee seeks a career, a community, and a cause.

Career means meaningful work. They want their job to matter.

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Posted in: Communication, Improvement, Inspiration, Leadership, Motivation, Production, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

“You reap what you sow.”

“You reap what you sow.”

In the Bible, they call that the Law of the Harvest. The idea is that we can only expect the fruit that comes from the seed you sow.

Sowing is a planting term. It suggests that you “cast” seed “broadly.” So, the harvest we receive someday will depend on how much and what kind of seed you sow today.

So, what kind of harvest/results are you looking for?

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Posted in: Business Climate, Gratitude, Improvement, Inspiration, Leadership, Motivation, Production, Quality, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Timber

I’m no scientist. Should probably know more about timber than I do.

I was reading an article called  Wood Is the New Green in Pallet Enterprise. There were some facts about carbon emissions I did not know.

Trees need CO2 to grow. They absorb it and store it. The absorption of CO2 slows global warming.

  1. Young trees absorb carbon rapidly.
  2. Mature trees absorb carbon slowly.
  3. Dying,
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Posted in: Production, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

What actually happened

While it’s important to know “what was supposed to happen,” it’s also important to consider regularly “what actually happened.”

When we aren’t intentional about comparing our results to what is expected, we drift. It is done frequently.

We achieve our best outcomes when we measure our performance against a standard consistently.

If “what actually happened” falls short of the standard, you have a chance to analyze and consider what went wrong.

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Posted in: Leadership, Motivation, Production, Teamwork, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Organization Coach

There is a common perception these days that the path to mastery includes putting in 10,000 hours of practice.

The theory includes a couple of qualifiers.  The 10,000 hours is best when the practice is the focused as compared to going through the motions. Focused means striving with specific improvement in mind. The 10,000 hours are also more effective when a “coach” is involved. Someone who watches. Someone who guides. Someone who challenges.

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Posted in: Communication, Improvement, Inspiration, Leadership, Motivation, Production, Quality, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Build Yourself. Build Your Team

“When the opportunity comes, it’s too late to prepare.” Coach John Wooden

This “truth” has two edges.

The first edge is to reinforce the importance of careful, intentional preparation.  It is a reminder of the wisdom of building good habits, continually seeking knowledge and constantly adding skills.  The process of continual personal improvement puts you in a spot to raise your hand when a challenge comes.  It allows you to have the confidence to step up. 

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Posted in: Motivation, Production, Safety, Teamwork

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Clarksville Team

I spent the day discussing the integration of the new Clarksville facility into PalletOne.

There are many challenges. We’ve had more than a dozen folks on site there since the merger occurred.

As a “standard setter” in our industry, you can imagine what an effort it is to teach what we expect in terms of safety, engagement, maintenance, operations and housekeeping. We appreciate the willing and responsive efforts of the Clarksville team.

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Posted in: Leadership, Motivation, Production, Quality, Safety, Teamwork, Training

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