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FACING CRISES AND CHALLENGES IN OUR WORKS’ ARENA…

Our colleague Casey Fletcher sent me a Wall Street Journal article that describes several crises solved where “humility” was a key factor in the solution. Here’s the link: https://www.wsj.com/articles/in-a-life-or-death-crisis-humility-is-everything-11564133402?mod=mhp The article author Sam Walker describes the situations and how the heroes responded to resolve.  He points out four characteristics that existed to attain the best results possible.  Expertise – The leaders had solid, professional experience. They had logged many hours. Seen many things.  They were able […]

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TRUST – RESPECT – INDEPENDENCE – COLLABORATION – KINDNESS

You’ve probably never heard of Esther Wojcicki. She is a high school teacher in Palo Alto, CA who has a reputation for making a huge difference to students throughout her career.  She is known as “Woj”. But, she and her husband Stan also raised three very accomplished daughters: Susan (CEO of YouTube), Janet, a Fulbright-winning anthropologist, Assistant Professor of Pediatrics and researcher, and Anne(co-founder of 23andMe). YouTube is owned by Google. 23andMe is a ground-breaking genetics company making great headway into […]

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THE REASON I WRITE THESE NOTES…

It’s a privilege to share these notes every day. Why do I write them? My goal is to capture the “corporate knowledge” and deliver it to all of you. When anyone in our organization is confronted with a situation where there is uncertainty about what to do, I want all these notes to form the voice in your head that guides you to the best decision. There are some of you who have read these […]

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LISTENERS, OPTIMISTIC AND HARDINESS…THREE GOOD LEADERSHIP TRAITS!

I subscribe to a business magazine Fortune.  One of their issues each year involves them listing the top 50 Leaders in the World. As they identify these leaders, they offer characteristics that they share to help them achieve this status. Here are three: Listeners – Good listeners lean in, acknowledge what they’re hearing, no interruptions, good listening body language.  When the listener speaks, she asks great, insightful questions. Optimism – Our COO Matt Sheffield says […]

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STRENGTH, SPEED AND AGILITY IS THE MISSION…

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WEEDING OUT NEGATIVITY…

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WHAT IS YOUR TRUST REPUTATION?

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TIGER WOODS STORY OF REDEMPTION

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WHEN ADDRESSING A PROBLEM, DO YOU SPEAK FROM THE HEART?

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WHAT’S AN ENVIRONMENT WHERE YOU “EARN” RESPECT LOOK LIKE?

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