MARGIN-BUILDING STRATEGIES FOR GRADUATES

It’s graduation season. If you have graduates in your life, I trust the day is being well celebrated and the memory emblazoned on the hearts of those celebrated. As I reflect on the graduations I’ve experienced, I can remember feeling them as days of “completion.”  Then I’d wake up the next day and realize that the “graduation” made things more complicated. I’m watching some high school graduates closely. In the months ahead, they will be […]

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CHANGING DIRECTION

“I’ve never seen any life transformation occur without a person getting sick of their own bullshit.” – Elizabeth Gilbert When it comes to getting better, my messages usually are encouraging.  Start each day with a plan to get better.  Get a little better every day.  Establish habits that make you better.  Steady improvement will compound over time.  You’ll look back in time and see how much you changed. All that is true.  Such is a life […]

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COMMITMENT INVITES PROVIDENCE

“I’m trying to make the best of it.” Things happen that we didn’t want to happen.  Such circumstances can be very big or minor.  Illnesses, loss of loved ones.  Financial setbacks.  Name it.  They can go on and on. “Trying to make the best of it” sounds less than fully committed to me.  It has an echo of regret – “I wish that this hadn’t happened.”  It has a hint of uncertainty – “I’m not […]

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ELITE – PERFORMING BETTER THAN AVERAGE

“The elite organize themselves around being tested every day.” Michael Gervais  Gervais is a performance coach who works with elite athletes.  He has unique insight into what it takes to win the Super Bowl or gold medals.   Do you identify as elite?  Elite means you perform better than average.  Elite means you are rare when compared to others.   Gervais says the elite take tests every day.  When they work out, they try to find their […]

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KINDNESS

“Kindness is the language the deaf can hear and the blind can see.” – Mark Twain   I was interviewing a candidate who asked me what I appreciated most about being part of our team.   I said that a primary reason I enjoy my job is the quality of people I encounter.  For the most part, every colleague I interact with is kind and respectful.   I’ve had three occasions this week where a customer […]

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EXCUSES

“I never knew a man who was good at making excuses who was good at anything else.” – Benjamin Franklin When things turn out in a way we don’t desire, it’s important to study what happened, determine what we have learned, and plan to get better. People who make excuses tend to get stuck.  Making excuses usually involves pointing a finger at someone or something as the reason for the shortfall. I interpret Franklin’s quote […]

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WHAT’S IT LIKE TO EXPERIENCE YOU?

“You are someone else’s experience.” What’s it like to experience you? Some craft the experience.  Everything they do is intentional.  They want to project a certain image and carefully consider the way they walk, talk, act and react to work together to create the image. Some folks don’t give it much thought at all.  What you see is what you get.  If others don’t like it, though, it’s their problem, not yours. I think it’s […]

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GETTING BETTER EVERY DAY

“Good, better, best.  Never let it rest…until your good is better and your better is best!” Heard that saying at a Fellowship of Christian Athletes camp almost 30 years ago.  It goes along with my word for 2020 which was “progress.” Seems to me, a strategy to get better every day is a sound one. To get better every day doesn’t happen by mistake.  You must choose to do so.  Assess where you stand, establish a target.  Decide to […]

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TAKING THE INITIATIVE

This quote popped up on my Twitter feed recently: “Take Initiative — Every Day.  In the absence of orders, figure out what they should have been, and execute aggressively.” One of the factors that contribute to waste in our operations is waiting. A clear priority is to make sure every person knows what is expected, has the tools to do their job, and has the ability to act. Occasionally, we can miss the boat.  If […]

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THE PURSUIT OF EXCELLENCE

“Excellent businesses don’t believe in excellence, only in constant improvement and constant change.” – Tom Peters, in his book, Thriving on Chaos Being excellent is a daunting goal.  Especially when you aren’t excellent at the beginning. Peters breaks this down into change and improvement.  Every day. Change is the decision point.  It’s a realization that the status quo won’t survive.  It’s an adjustment in each person’s mind that there is something better ahead and it’s worth moving toward it. […]

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