PLANTING SEEDS OF SUCCESS

The following is a quote sent to me by one of our IT team members: “Don’t judge each day by the harvest you reap but by the seeds that you plant.” – Robert Louis Stevenson Harvests are frequently subject to factors that are out of our control. You can plow the field. Sow the seeds. Spread the fertilizer. Diligently weed and water. But you can’t impact the weather or the rainfall. Winds tear through. The […]

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THE RISKS AND REWARDS OF VULNERABILITY

“The best people possess a feeling for beauty, the courage to take risks, the discipline to tell the truth, the capacity for sacrifice. Ironically, their virtues make them vulnerable.” – Ernest Hemingway Hemingway’s quote points out a tension that each one of us faces. To achieve things, you have to be willing to be vulnerable. Having “a feeling for beauty” means to me that you have a tender heart. Beautiful music, sights, and interactions make […]

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DIVING INTO CHANGE

David Letterman retired from his gig on late-night television in May, 2015. In anticipation of his departure, he was profiled and interviewed by many. I saw him on CBS with Jane Pauley. During that interview he shared his feelings about change. Retiring from daily television is a major change. Letterman said he found major change to be “paralyzingly terrifying.” But in every case, after he found his way through to the other side, he said […]

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THE PATH TO BIG SUCCESS IS STACKING MICRO-WINS

Jerome Tang is the basketball coach at Kansas State and was named the Coach of the Year in college basketball this year. I saw this Tweet about things he does to achieve success. Here’s one: “Stack your micro-wins.” Tang says everything is an opportunity to go 1-0. Win breakfast Win the weight lift Win the film study The path to big success is stacking micro-wins. Our performance isn’t defined by one outcome during the day. […]

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APPLYING ONE EXTRA DEGREE OF EFFORT

Our colleague who manages our Butner plant shared the following with me. It speaks of the importance of 212 degrees. Turning Up the Heat. At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And with steam, you can power a train. Applying just one extra degree of temperature to water means the difference between something that is simply very hot and something that generates enough force to […]

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BE SAFE

I believe “you’re getting better or you’re getting worse.” No such thing as status quo. If you try to just stay the same, you slip. We gain when we reach. When we compete. When we learn. The same idea applies to safety. If we aren’t trying to be safe, we are edging toward injury. Every time you choose an unsafe behavior as compared to a safe one, you’re setting yourself up for something happening we […]

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HAVING A GROWTH MINDSET

“Everything changes when you decide to make a difference.” You move from being passive to active. You have a “growth mindset.” That means you believe that any situation can get better if you try. You become curious. You pause to study the situation and circumstances. Your engagement gets your juices flowing. Our minds and our bodies respond in a good way to challenges we accept. You develop skills and discover abilities. Changing requires more of […]

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SHAREWORTHY CUSTOMER SERVICE

I’m enjoying a blog called The Daily Blur. It shares insights on customer service. Recently author Steve Rae wrote this: Don’t think you have to create some calculatingly clever, explosively entertaining, and fireworky fantastic customer service ideas. Simple courtesies go a long way. Contrast how we were treated on a recent drive to Florida by two companies we dealt with. On the drive, we encountered a car problem that created an opportunity for a hotel to […]

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DEVELOPING A HIGH EMOTIONAL QUOTIENT (EQ)

Here are some of the competencies that Harvard psychologist Daniel Goleman says contributes to developing a high emotional quotient (EQ). These competencies fall in the domain of “self-management.” Emotional Self-Control – People with a high EQ don’t let their emotions get the best of them. Most of us have the experience of causing harm because we didn’t keep our emotions in check. We said or did something we regretted in the throes of anger. We […]

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HALT!

From time to time, I’ll make a decision, reflect upon it later and wonder to myself, “What was I thinking?” A human behavior specialist offers some potential advice. She says we should use the HALT method to assess whether our mind is in the right place to make decisions. ‘H’ stands for hungry. Apparently, being “hangry” is a thing. Your blood sugar can get low if you haven’t eaten, affecting your decision-making. ‘A’ stands for angry.I […]

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