Daily with HQ

Notes from PalletOne CEO Howe Wallace

Better or worse?

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Posted in: Customer Service, Improvement, Inspiration, Leadership, Lean, Motivation, Production, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Lean and Clean

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

Continue Reading →

Posted in: Improvement, Inspiration, Leadership, Lean, Maintenance, Motivation, Production, Quality, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

“If It Stinks, Change it.”

I received a poster once. It showed a small baby, clothed only in a diaper. The baby’s face was arranged in a combination of despair and disgust. The inscription said simply: “If It Stinks, Change it.”

It causes one to reflect on the things we have in our life that aren’t as we’d like them. You know there is something that needs to be addressed. You walk by it or keep it closed up in a junk room.

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Posted in: Improvement, Inspiration, Lean, Motivation, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

“Waste”

Our lumber is markedly more expensive than a year ago. In every phase of our business, we are spending more for it than we were a year ago.

When lumber is more expensive, the cost of waste rises. It’s the nature of our business that material that goes in the dumpster may be ugly, but we paid the same for the waste as we do for the good pieces.

The more expensive our raw material,

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Posted in: Financial Performance, Improvement, Lean, Quality, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

We talk about “lean” at PalletOne.

We talk about “lean” at PalletOne. It occurs to me that many of you weren’t here when it was first introduced.

“Lean” companies believe that customers only want to pay for “value”.

They further believe that the way to “value” is to eliminate any waste that is associated with producing the product.

A good way to think about waste is whether there is wasted time, wasted material or wasted motion.

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Posted in: Lean, Motivation, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Lean Manufacturing

“Widespread value creation in an enterprise will not take place if every person in the company doesn’t feel responsible to act to solve a problem that needs to be corrected or an opportunity that needs to be pursued.” Charles Koch

Koch is a very successful businessman. He’s written a book on how to run a business.

Enterprises that succeed create value. In “lean manufacturing”, we learn that customers only want to pay for things they need.

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Posted in: Lean, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Time To Clean

What’s in your work space that needs to go?

Things have a way of collecting. It doesn’t matter how they got there really. Fact is, that they are in your space. You have to touch them. You have to work around them. They are eating away at your effectiveness.

Maybe those things could be used by somebody else?

Maybe they could be trashed?

Maybe they could be sold?

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Posted in: Housekeeping, Lean

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Managing Failure

If you’re coaching kids, I recommend you read the Matheny Manifesto. It’s written by St. Louis Cardinal manager Mike Matheny.

After completing a long major league baseball career, Matheny was recruited to coach young boys in a summer baseball league. He said he would do it, but only if the parents and the players agreed to behave in ways uncommon in today’s youth sports.

The book chronicles that process. I admire his leadership approach.

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Posted in: Leadership, Lean

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Time For Spring cLEANing

It’s spring time. I’ve been disposing of stuff.

I heard of a strategy about decluttering your closet. It goes like this:

Take a look at every single piece of closing in your closet.

Ask yourself: How much would I pay for this item of clothing today?

If the answer is zero, it’s wasting space with you and it needs a new home.

I did this to my closet and unloaded a bunch of stuff.

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Posted in: Lean

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Lean: Entropy’s Enemy

Have you heard of entropy?

It’s a scientific idea that says if you leave things alone; they will deteriorate as compared to improve.

You’ve seen it. Walk into a vacant building and you will see elements of the building in deterioration. Metals rust. Cabinets sag. Dust accumulates.

Roofs develop leaks.

Put your arm in a cast and be amazed at how the muscle dissipates over the matter of weeks.

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Posted in: Lean

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