Daily with HQ

Notes from PalletOne CEO Howe Wallace

On Time and Quick Start.

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

When it comes to a job

In a Harvard Business Review article written by Lori Goler, Janelle Gale, Brynn Harrington and Adam Grant, the authors referred to some surveys they do at Facebook which collects information on what their employees want.

According to the authors, they found very little difference among employees of all ages and occupations. When it comes to a job, every employee seeks a career, a community, and a cause.

Career means meaningful work. They want their job to matter.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Do you know what is expected of you at work

On a scale of 1-10, 10 being high, do you know what is expected of you at work?

That’s the first question on our annual employee questionnaire. Fortunately, most of you report that you understand why you are on the team.

But, there’s a percentage that will say they aren’t exactly sure. If that relates to you, we need to address it.

People who understand their expectations play fast.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Football and Business

Here’s a Super Bowl quote for you:

“It is not all about talent. It’s about dependability, consistency, being coachable, and understanding what you need to do to improve” – Bill Belichick.

Belichick is the future Hall of Fame coach of the New England Patriots who will be playing to regain their world champion status in the Super Bowl next week.

If you follow the Patriots and Belichick, you know he’s a master at building a team.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Organization Coach

There is a common perception these days that the path to mastery includes putting in 10,000 hours of practice.

The theory includes a couple of qualifiers.  The 10,000 hours is best when the practice is the focused as compared to going through the motions. Focused means striving with specific improvement in mind. The 10,000 hours are also more effective when a “coach” is involved. Someone who watches. Someone who guides. Someone who challenges.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Be an inspiration to your teammates

Had a chance to visit an employee orientation today. Speaking with new employees is one of my favorite things. 

Our company is a place where commitment, ambition and teamwork can cause you to succeed. 

What’s important about that statement is commitment, ambition and teamwork can happen no matter your record, your education or your IQ.

You can be committed to taking your job, learn about it every day, get better at it every day.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

“Great Teachers”

This is a blatant cut and paste job on my part of a post by educator Danny Steele.

I’ve adopted a couple of thoughts gleaned from reading about Teach for America, an innovative teacher training program that recruits non-traditional candidates to teach underserved students in impoverished areas.

The thoughts are:

  1. “Teaching is leadership.” This idea that the teacher is committed to leading students to a better learning experience.
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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Another Week of Hard Work

It’s Friday, and I want to thank you for another week of hard work.

We have over 1,400 folks who steadfastly show up and perform the things necessary to help us succeed in the markets we serve.

When you think about it, the commitment and cooperation necessary to get this done is amazing.

Every pallet board produced has to be strong enough to do its job. You made sure that was so.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Don’t get stuck. ADAPT!

Still thinking about managing transitions (wanted or unwanted):

Activate Commitment

Develop Resources

Adjust Expectations

Prioritize Action

Transform

As you complete a transition, you transform.

Whether an organization or an individual, transitions create transformations.

Every transition creates change.

You get better or you get worse.

You learn things. Develop new capabilities. Grow your pool of resources.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Adapting to Change

Still discussing how to navigate the transitions in life:

First, you Activate Commitment.

Second, you Develop Resources.

Next you Adjust Expectations.

When we start out through a transition, we have expectations on how it will go.  Marriage and raising children isn’t as easy as we thought it would be.  The joy of owning your first new car passes but the car payment remains.  You thought it would be exciting to move out on your own,

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