Daily with HQ

Notes from PalletOne CEO Howe Wallace

The effort is working.

Our frequency of accidents continues to drop this year as compared to last year.

It could be dumb luck, but I don’t think so. As I travel around and visit with plant leaders, you frequently point to plant and individual safety as being a key to work satisfaction.

Put simply, if you are scared at work, you will find something else to do.

The key to improved safety is making it a “top of mind” priority.

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Posted in: Improvement, Leadership, Safety, Teamwork, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Social transformation follows personal transformation

“When you learn about successful principals, you keep coming back to the character traits they embody and spread: energy, trustworthiness, honesty, optimism, determination. We went through a period when we believed you could change institutions without first changing the character of the people in them. But we were wrong. Social transformation follows personal transformation.”

This is a concluding comment on a David Brooks column about school leadership. Turns out that recent studies indicate the quality of the principal will likely determine whether a school improves.

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Posted in: Customer Service, Inspiration, Leadership, Motivation, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

The PEAK team builder

Seth Davis is a student of great coaches. He’s written a book called “Getting To ‘Us’” which describes how the most effective coaches build teams that succeed.

Davis created an acronym to describe the attributes of successful team builders: PEAK

P is for Persistence. Team builders believe in their process and point of view. They aren’t waylayed by setbacks. They stay the course in pursuit of developing successful teams.

E is for Empathy.

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Posted in: Leadership, Teamwork, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Better or worse?

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Posted in: Customer Service, Improvement, Inspiration, Leadership, Lean, Motivation, Production, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Lean and Clean

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Posted in: Improvement, Inspiration, Leadership, Lean, Maintenance, Motivation, Production, Quality, Safety, Strategy, Teamwork, Training, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

100% Uptime

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

“Customer Quality”

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

Work Smart-Technique and Consistency

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

On Time and Quick Start.

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Posted in: Business Climate, Communication, Customer Service, Improvement, Leadership, Motivation, Teamwork, Uncategorized

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Daily with HQ

Notes from PalletOne CEO Howe Wallace

10 Commitments

One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.

Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees.  We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.

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Posted in: Customer Service, Inspiration, Leadership, Motivation, Strategy, Teamwork, Training

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