One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.
Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees. We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.
We have had many people join our team since I last shared these. So, here’s a refresher. We’re looking closer at commitment # 8. 100% Uptime.
Our goal is to have “zero unplanned downtime.”
To accomplish this, preventive maintenance must be diligently completed.
The people running the process must be alert to changes in operation that might point to pending downtime or disruption. When the people see something, they must say something.
The people running the process must continue to develop their knowledge, skills, and intuition about the process so that unplanned downtime can be avoided.
Unplanned downtime is an enemy of productivity. To avoid it involves every single one of us to be committed.
We will teach you the safe way, provide you safe equipment, fix it when it breaks. Do it right and safe
Watch out for others, guide and teach “rookies,” hold others accountable for safe practices.
Be there, start timely.
Learn the right techniques and work at a consistent pace.
Build endurance and push for faster production
Teammates support, co-operate, encourage and motivate each other. Be a good team member.
Know your customer and exceed their expectations.
Learn to understand your tools and machines. Maintain them. Report little things before they become big.
To run lean, we must have good housekeeping. Keep your area clean.
If you are not moving toward excellence, you are drifting toward mediocrity.
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.