One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you.
Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees. We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up somewhere in your facility.
We have had many people join our team since I last shared these. So, here’s a refresher. We’re looking closer at commitment #10. Better or worse?
If you are not moving toward excellence, you are drifting toward mediocrity.
This may be the most important commitment. It’s a way to conduct life. Wake up each day and make a plan to make things better.
All the commitments require intention. Fulfilling the commitments improves things. Sustained improvement is the path to success.
We will teach you the safe way, provide you safe equipment, fix it when it breaks. Do it right and safe.
Watch out for others, guide and teach “rookies,” hold others accountable for safe practices.
Be there, start timely.
Learn the right techniques and work at a consistent pace.
Build endurance and push for faster production
Teammates support, co-operate, encourage and motivate each other. Be a good team member.
Know your customer and exceed their expectations.
Learn to understand your tools and machines. Maintain them. Report little things before they become big.
To run lean, we must have good housekeeping. Keep your area clean.
If you are not moving toward excellence, you are drifting toward mediocrity
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.