Courageous communication is critical to our success at PalletOne.

What do I mean by courageous communication?

  • Courageous communicators are candid about the situations that need attention. They will point out shortcomings in our process and suggest ways to correct them.
  • Courageous communicators will address uncomfortable discussions. I call this the “bad breath area.” They will tell someone they have bad breath rather than let everyone suffer.
  • Courageous communicators will reveal their shortcomings and ask for help. It takes vulnerability to confess a need for help. Courageous communicators have it.
  • Courageous communicators will admit their mistakes and ask for forgiveness.
  • Courageous communicators will boldly suggest ideas even when they are unconventional or not in the area of specialty they serve.
  • Courageous communicators got that way by taking risks. Once started, they kept trying despite false starts and imperfect results. They became competent through trial and error.
  • Courageous communicators operate with the confidence that communicating courageously is an assurance of improving the team.

About The Author

Get Weekly Updates from Howe

PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.


Contact us now
for sales & services


Copyright © PalletOne.
All rights reserved.
Privacy Policy | Sitemap