What began as a study on strong marriages has become a lesson on strong relationships at work. A study by Dr. John Gottman at the University of Washington says that people who maintain strong performance at work avoid four relationship killers with their colleagues.
Here are the four:
You can see why such behaviors kill marriages. The experts say after observing and counseling a couple, they can predict whether a marriage will succeed based on the presence of these behaviors.
Certainly, teams struggle with the same thing.
Be constructive. Not critical.
Be respectful. Honor all teammates as equal. Don’t show contempt.
Be accountable. Take responsibility. Try to make things better. Don’t be defensive.
Engage. Initiate problem solving. Communicate. Don’t stonewall.
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.