Emotional intelligence checklist:
- Listen. Seek first to understand.
- Respect others. Accept everyone for who they are.
- Understand that there is hidden potential in every person. Work to discover it.
- Care for others. Genuine caring is authentic. You can’t fake it.
- Communicate. Constantly. Courageously. Transparently.
- Whatever the tension, maintain composure. Don’t burn the bridge.
- Be accountable, consistent. It builds trust.
- Look for leadership. If it’s there, follow. If it’s not, seek to provide it. If you can’t follow or lead, you’re in the wrong place. Move.
- Celebrate. Emphasize the moments of progress and achievement. Then ready you and your colleagues to go again.
