One path toward becoming a more effective leader is to be a courageous communicator.
Most people don’t communicate courageously. There are a variety of reasons:
So, here’s what I’ve learned. Hurt feelings don’t last. If the communication is handled with great consideration, the feelings pass quickly. In fact, most people will express gratitude for discussing it. Everyone wants things to be better. So, while it can be uncomfortable, it works to advance the ball.
We grow when differing opinions and principles are addressed. Teaching takes place. Learning occurs. Opportunities for improvement arise. Courageous communicators know and trust the process. So, once they have done it, they will do it again.
Finally, avoiding change is the lazy way out. Banking magnate Jamie Dimon says that problems don’t age well. So many times, an issue put off today becomes one that is so painful later, it has to be addressed. Fixing the later mess takes more resources and requires more change.
The great poet Maya Angelou says: “You develop courage by doing many small courageous things.” That’s the trick with courageous communication. When your mind says you should but your fear says not to, push on through. You will be glad you did.
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.