Meeting people anew, you get asked what you do. When I say pallets and lumber, I get two common responses. The first is amazement that there is a company that builds pallets. The second is that everyone has a pallet story: they had a job where they had to stack them or they built a good fire with them or they have seen them made into furniture. It’s humorous. No one has met someone who
What’s all-star performance to you? Would the folks you encounter – both inside and outside the organization – refer to you as an all star? I had an appointment at the eye doctor yesterday. In the examination room was a 3 x 5” card where the leaders of the practice invited anyone to write down “all-star” performance when they saw it. They listed four criteria: Consistently helpful and friendly Unparalleled professionalism Extra effort in meeting
I want to commend you for two straight weeks without injury in any of our locations. It takes intention, concentration and teamwork to have all of our teammates avoid a mishap in our plants. It is not luck. I appreciate you making a personal commitment to be safe and to look out for colleagues. It is especially gratifying to see you achieve these results while it has been so hot. There is a saying that
“I wish I hadn’t said that.” Ever had that thought? Once you said it, you can’t take it back. Out of your mouth – it’s a spent bullet. I saw an acrostic having to do with speaking up the other day. An acrostic is one of those things where the first letter of each thought forms a word. It frequently is used as a memory device. This acrostic having to do with speaking was THINK:
Yesterday, I wrote about the idea of “gaining share” or “losing share” when it came to relationships. Several of you wondered about my use of “share.” Let me explain: In the example, “share” is a CEO talking about market share. He’s using a business term to speak about getting better or getting worse. If we sell all the pallets a customer buys, we have 100% market share. If we sell half, we have 50 %.
Most of you didn’t know Tim Murphy. When I moved to Bartow in 1981, Tim ran the local Chevrolet dealership. In a small community like Bartow, you get to know folks and be known. Recognizing me as a newcomer, he offered a friendly hand of welcome. Learned my name. Was always, and I mean always, kind. If you thought something was a good idea and would improve the community, Tim was the guy to encourage
Roger Wooten of Mocksville sent me a list of things that “wise farmers” say. Someday, you will see the entire list. But, I was reflecting upon one of the sayings: “Most of the stuff you worry about doesn’t end up happening.” Haven’t you found that to be true? I especially think that is so with regards to “courageous communication.” I am a believer in courageous communication which is the process of initiating discussions about matters
Do you feel like a winner today? Did your team hit its goals? Did you make progress? Rosabeth Moss Kanter studied teams that win and teams that lose. She founds winning teams have some advantages over losing teams. Here they are: 1. Winning teams have a better attitude than a losing one. 2. Winning teams enjoy hanging out with each other more than losing ones. 3. Winning teams are more open to constructive criticism than
Is there an Olympic story that is inspiring you? I’ve stayed connected to the stories. Michael Phelps is “lean”. And, I don’t mean just with his body. His story is classic. He is physically gifted. He has matched those gifts to hours of training in the pool. He has relied on coaching. In other words, he could have spent hours practicing but he wouldn’t have made it without a coach who became intimately interested in
On my way to the airport this morning, I drove by two of our plants. My wife, Jenny, was with me. It was before 6 a.m. and she made a simple comment: “People get started in your plants early. What is going on?” I started listing things. We have truck drivers picking up loads of our product. They start early because our customers need the product delivered because it’s best for their schedule. We have
PalletOne Inc.
Company President, Howe Q. Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.
“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement. He was undersized. Played college basketball at a non-descript school. Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called
PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through
“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s
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