According to speaker Garrison Wynn, “we build trust with compassion and competence.”
We demonstrate compassion with respect. We listen. We help. We care. Treat folks as a number, caring goes out the window. Trust erodes.
We demonstrate competence by doing our job, on teams, at work, with our families and we each have our jobs.
As we think about competence, we each have been in situations at work, on teams and at home where trust was eroded because someone wasn’t doing their job.
In the arenas where you labor, what’s expected of you? We make the mistake often of thinking that our failure to do our job only impacts us. But, we’ve all been on the other side of being hurt, harmed or disappointed because someone fell short of expectations. A record of missing expectations will disable you quickly. To be judged as incompetent by those around you is a hard reputation to erase.
Life is interdependent. Someone is depending on you. You are depending on others.
Put caring and competence are essentials in that mix, you will be a help and inspiration to those around you.
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.