“Tour ready” all the time.
If I popped in your work area tomorrow with a visitor, would you be proud to show us around?
Is housekeeping the way you like it?
Safety rules in order?
Equipment in working order?
A healthy level of productivity?
The whole team engaged?
I learned a long time ago that you can’t fake it for a tour. If you don’t act like a tour is coming tomorrow every day, it will be noticeable.
Look for a way to get better today. Assess your area for “tour readiness.” Make a list of things you can improve. Begin to knock it out.
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.