I like to think I embrace change. For the most part I do. But, hanging with my wife at the hospital last week reminded me about a dynamic that inhibits one’s willingness to change.
Uncertainty impacts a willingness to change.
Jenny had been in the hospital for six days. Despite a rocky start, we had gotten comfortable with the nursing team serving her. Rapport had been established. We liked them. They liked us.
It was decided that surgery was required. And, after surgery, we would be transferred to another floor.
Our initial response was, “Please, no!” We were in an uncomfortable place and we had been made comfortable. The prospect of changing made us all uneasy. We asked for reconsideration.
The answer came back: “The different floor will be better prepared to handle your health concerns post surgery. You will need to move.”
So, move we did. They were right. It was better. We developed new attachments. It turned out fine.
I learned a couple of things:
I realize I initiate change more than have it proposed to me. I’ll be more thoughtful as a “change agent” in the future.
By the way, my wife is much improved. I’ve received many kind words of concern. We appreciate it more than you can know. We hope to have her home from the hospital soon.
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.