There is a notion these days that having “Emotional Intelligence” (EQ) will take you farther in life than having a high IQ.
Daniel Goleman, a Harvard psychologist, says one of the domains of EQ is relationship management. An effective relationship will develop these competencies:
I like this model of relationship competencies because it puts some structure on the domain of relationship management. You can raise your EQ by working on these competencies. You can assess yourself by checking your present experience against these topics. You can focus your efforts by choosing one to improve.
PalletOne CEO Howe Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.