PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

You want to be a legitimate leader? Those on your team need to know they have a say. They need to know they can ask questions, make suggestions, and propose ideas. And when they do, they need to be confident they will be heard and respected. Second, you have to be predictable, minimize drama, and make the problem the task. If the team doesn’t know how the leader will respond, they will hold back. Finally,

Author Seth Godin is a businessman and I pay attention to what he says. He wrote recently about why customers buy from you in a business situation. His insights were fascinating. He said that people buy for at least one of the six reasons listed below. I agree with him. I write to you often about customer satisfaction. Recently, I quoted an expert who said, “If the customer can live without you, eventually the customer

Happening to the World? Do you carry yourself confidently? Do you exude competence? Do you bring energy? Some suck energy. Others bring it. Which are you? Are you a skilled communicator? Are expectations clear? Do you use powerful, encouraging, and empowering words? Are you a good teammate? Are you improving your teamwork skills? Do you lead when you are the best one to do so? Make a difference.

“The most important things in life require that you bring your own urgency. Passion is the fuel that brings urgency. Leadership is about bringing urgency to the things that matter most.” – Erwin McManus “Bringing urgency” is a good way of thinking about “happening to the world.” Our high school softball team in Bartow has a Hall of Fame coach named Glen Rutenbar. My daughter played for him in high school for four years. When

PalletOne leaders happen to the world. When we describe leaders at PalletOne, we mean everyone. No matter your experience, skill, or title, situations will arise that call for the person at the point of attack to act and lead. So, here’s the mindset of a leader that “happens to the world.” Leaders are proactive. They are looking for the next best thing to do. They exercise their power at the time to make things better.

Brock Purdy, the Super Bowl-bound San Francisco 49ers’ second-year quarterback, inspires many. He was a relatively obscure quarterback coming out of Iowa State. Good enough to be drafted, but he was the last person drafted in the Class of 2021. Last year, injuries to the QBs in front of him forced him into a starting role. He exceeded all expectations by leading his team to the playoffs. He did so well that he was named