As I reported recently, it is obvious that your efforts on “lean” – working to eliminate wasted time, wasted motion and wasted material – are working. We are identifying areas to attack. We focus our attention on improving them. You coordinate your efforts. And, you get results. But, the first part is the easy part. Sort of like a honeymoon. Then, the newness can wear off. If we don’t watch it, we drift back to
We have more than 1,200 teammates in our company. As CEO, it is my honor to lead our approach to how we treat each other as we serve our customers. Here are some thoughts I hold close. As we interact with others daily, I would hope that every person would be able to say that they were treated with respect and they were treated fairly. Certainly, those of us in leadership positions have the greatest
A woman named Ashley Hoffman recently suggested four traits that would cause you to be “loved” on the job. Generosity. Would your colleagues describe you as generous? Are you free with words of encouragement? Do you readily help someone who is struggling in some fashion? Are you quick with a smile or laugh? Will you go out of your way? Are your teammates glad to see you coming? That’s what generosity in the workplace looks
Tom Izzo is the coach of the Michigan State Spartans basketball team. He has led the Spartans to 6 of the last 13 Final Fours in the NCAA tournament. He is a future Hall of Famer when it comes to basketball. This weekend the Spartans upset third ranked Ohio State in a Big 10 matchup. In the post game interview, Izzo described “listening to his team” as one of the keys to victory. Team leader
How engaged are you at work? A recent Gallup Poll said that 27% of the employees in this country are actively disengaged. Ken Blanchard, a leading management consultant, describes being actively disengaged as “quitting and staying.” In other words, the actively disengaged do only the minimum necessary to keep their job. Blanchard says that everyone in the organization can contribute to fight active disengagement. The higher up you are on the organizational chart, the greater
We each have the ability to be a positive influence on those we encounter. The challenge is believing it really makes a difference. There was an article recently that underscored the idea. It discussed research where a group of students had been followed from the time they entered school. They are now adults. The results of the study revealed that adults who reported they had a teacher in middle school who made a difference in
In another few hours, 2011 will be done. I want to thank each of you for the effort you put forth toward strengthening our enterprise. There is not one of our many teams who has not made progress this year. I am excited about what 2012 can mean for us. As we continue our path on improving our processes and practices through “lean” thinking, we have the chance to continue to build momentum. So, best
I found a management tip by Harvard Business Review on “giving feedback” that I would like to share with you. Here are the guidelines: Be specific. Feedback needs to be actionable. Use concrete examples to back up your conclusions. Avoid generalized character attacks. Instead, describe the behavior. (My thought: We usually classify the people around us simply. Good, bad. For us, against us. Friend, enemy. Thus, our feedback tends to be simple. The advice to
I am a Tim Tebow fan. As a Florida Gator fan, I watched him win national championships (I like winning) while expressing himself humbly (I admire humility), providing unparalleled leadership (leadership is necessary for teams to succeed) and demonstrating extraordinary perseverance (overcoming adversity is part of life). I got to admit I was a “doubter” when it came to him being a success as an NFL quarterback. I believed in all the intangibles. I just
PalletOne Inc.
Company President, Howe Q. Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.
“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement. He was undersized. Played college basketball at a non-descript school. Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called
PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through
“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s
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