CREDIBILITY SUPPORTED BY RELIABILITY

According to Jaspar Polak, the McKinsey model says trust grows when you add reliability to credibility.   For me, reliability starts with showing up. Every time. When expected.   But reliability builds after you arrive. Is your effort good? Is the energy and attitude you bring consistent? Do you work well on your own and deliver what you promise?  Finally, protecting the team and its confidentiality inspires. Can I share information and speak freely with you while remaining confident that candor and […]

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MARGIN-BUILDING STRATEGIES FOR GRADUATES

It’s graduation season. If you have graduates in your life, I trust the day is being well celebrated and the memory emblazoned on the hearts of those celebrated. As I reflect on the graduations I’ve experienced, I can remember feeling them as days of “completion.”  Then I’d wake up the next day and realize that the “graduation” made things more complicated. I’m watching some high school graduates closely. In the months ahead, they will be […]

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THE BEST TEAMS

I can’t do my job well without the assistance and participation of others.  Someone must give me direction about what to do.  They must give me clear targets for which to aim. They must give me feedback on how I’m progressing.  They must help me hone an edge by upgrading and redefining my targets as stuff changes.  Someone must help me.  I’m not all things to all people.  Mine is not a “one-person” job.  We […]

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WORDS OF WISDOM

Motivational speaker J.B. Glossinger tweeted this: “Live without pretending; love without depending; listen without defending; speak without offending.” Lots of wisdom in a dozen words! To live without pretending means to be authentic and transparent.  Authenticity is a compelling attribute.  It draws people to you. To love without depending on is to love unconditionally.  It’s choosing to provide support and care to family, friends, and colleagues without them having to earn it.  It’s leading with love rather than responding […]

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MODEL THE WAY

“When you can’t get out of it, get into it.” Sometimes situations can’t be ignored or avoided. While it might be inconvenient, uncomfortable, or not optimal, you possess the skill, ability, and insight to lead or fix the situation. The situation needs your participation and your leadership. You can’t get out of it. So, it’s wise to dig in. Go hard. Go fast. Dig in. A half-hearted effort at a full throttle issue will only prolong frustration and […]

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MAKING EVERY DAY SPECIAL

“You don’t have to live each day as if it’s your last, because that isn’t always realistic.  However, you can greet each morning invigorated and content, because you have the opportunity to make every day a special day.” – Rick Pitino Do you believe that?  Every day can be special. Many things are defined by our attitude as the day begins. Our mental approach has so much to do with success. Do we expect things […]

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SUCCESSFUL AND SELF-FULFILLING ATTRIBUTES

Dr. Henry Cloud is a writer and speaker I admire.  I recently found this list of attributes that he says are apparent in people living meaningful lives. Gratitude: People who actively develop an attitude of gratitude and express gratitude regularly are happier people. Positive Thinking:  People who guard their thinking and whose thinking is rooted in faith are happier than pessimistic, negative thinkers.  They are also more successful. Purpose and Calling:  People who recognize and […]

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BUILDING SUCCESSFUL COMPANY TEAMS: The PalletOne Way

Probably the greatest priority companies have right now is to “build their teams.”  Universally, growing companies are working hard to keep good employees and entice new ones with promising internal want ads sending the message: “We have vacancies.” However, while we advertise our jobs with roadside banners and social networks, our best referrals come from our internal team and outside colleagues.   While our work pace is rigorous, our company pays well, provides great benefits, and […]

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CHANGING DIRECTION

“I’ve never seen any life transformation occur without a person getting sick of their own bullshit.” – Elizabeth Gilbert When it comes to getting better, my messages usually are encouraging.  Start each day with a plan to get better.  Get a little better every day.  Establish habits that make you better.  Steady improvement will compound over time.  You’ll look back in time and see how much you changed. All that is true.  Such is a life […]

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COMMITMENT INVITES PROVIDENCE

“I’m trying to make the best of it.” Things happen that we didn’t want to happen.  Such circumstances can be very big or minor.  Illnesses, loss of loved ones.  Financial setbacks.  Name it.  They can go on and on. “Trying to make the best of it” sounds less than fully committed to me.  It has an echo of regret – “I wish that this hadn’t happened.”  It has a hint of uncertainty – “I’m not […]

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