The ABCs Of Business Decay

Warren Buffett is 86 years old and is CEO of one of the most successful businesses of modern times Berkshire […]

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Focus on The Outcome

I pay attention to the Academy Awards. In the last week, I caught up with some of the movies nominated. […]

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NOW THIS IS CUSTOMER SERVICE…

One of the sayings I learned early in my pallet career was: “The customer signs our paycheck.” A large pallet […]

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TRUST, RESPECT, EFFECTIVE COMMUNICATION…

I can’t do my job well without the assistance and participation of others. Someone must give me direction about what […]

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COURAGEOUS COMMUNICATION…

How can communication improve on your team?  We can bring “courage” to the front more often. At any given point […]

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WHEN COMPETITION IS HARDER…

“When opportunity is knocking, don’t complain about the noise.” –  Chad Veach Progress, growth and/or learning doesn’t come easy.  You […]

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DETAILING THE SMALL THINGS COULD HAVE A BIG IMPACT…

“When I consider the tremendous consequences from little things, I am tempted to think there are no little things.”  – […]

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SAFETY EFFORTS FOR THE 4TH OF JULY…

Not sure about your plans for the 4th but Richard Stinson who directs safety efforts for the treating team sent […]

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LISTENING IS KEY FOR OUR COMMUNICATION SKILLS…

As a facilitator who has often led discussions about how we can get better, communication is always a targeted emphasis. […]

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WHEN THINGS GET HECTIC…

The last time you observed or were involved in an accident: did it feel like you were in heavy traffic? […]

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