Daily with HQ

Notes from PalletOne CEO Howe Wallace

PalletOne CEO Howe Wallace writes a daily note to the company’s 1,000+ manufacturing employees with the goal of keeping teammates informed, connected, engaged and motivated. These notes contain ideas and observations to help teammates address the challenges they face in the workplace and serve as a forum for establishing the company’s culture and values. A selection of these notes is shared here.

Learn more about PalletOne, the nation’s largest new pallet manufacturer.




GEORGE H.W. BUSH – A GRATEFUL MAN KNOWN FOR HIS GRACIOUS AND INSPIRING NOTES…

Wherever you land on the political spectrum, it’s hard not respect the legacy of George H.W. Bush, our 41st President, who passed away this weekend.

Faithful husband.  A good, good father.  Public servant.  Grateful man known for his gracious and inspiring notes.  An athlete with success building team’s cross generations.

He was a political leader who strove for the right thing.  The partisanship exhibited today was a mystery to him.  He knew most good decisions fell somewhere in the middle and offered to push the process to improve things.

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HOW DOES YOUR PERFORMANCE CONTRIBUTE TO YOUR ORGANIZATION?

“If you don’t know why it’s working well when it’s working well, you can’t fix it when it breaks.” Andy Stanley

Candidly, there are a lot of things in my world that I’m not sure how they work.

I get in car and push a button, I hope it works.

I flip a switch on my heater/air conditioner, I hope it does the right thing.

The list goes on and on.

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THERE IS NO GREATER EQUALIZER THAN PASSION…

I watched a good bit of football this weekend.  As always, on rivalry weekend, there were surprises.

Teams you didn’t expect to win, turned the tables and upset higher rates foes.

Teams played better than expected.  Other teams who should have won the game turned in lackluster efforts and lost.

These games remind me of some organizational truths…

You may have more skills and talent but failure to execute will cause you to fail. 

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COUNTING OUR BLESSINGS…

“Cultivate the habit of being grateful for every good thing that comes to you, and to give thanks continuously.  And because all things have contributed to your advancement, you should include all things in your gratitude.” – Ralph Waldo Emerson

Our forefathers got it right when they decided to set aside a day to express our gratitude.

Think about that time.  Many who came were disenfranchised.  They were seeking a place for a “fresh start.”  Some came because of a courageous choice. 

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TEAMS WORKING TOGETHER FUEL CONTINUOUS IMPROVEMENT…

Elite teams work on getting better.  The teams do it on their own accord.  They find the motivation from within to stretch their ability and results.

In our operations, we have hundreds of small teams.  We believe our company works better when each small team creates an agenda for improvement.

There are five areas that can be the fuel for improvement.

Safety.  It’s job one.  To consider how, where and when accidents occur in your area and take corrective steps to eliminate the accidents is a good area for improvement.

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MAKING EACH DAY COUNT IS A GREAT TARGET!

Keith Warren shared this with me today.  It is said that Alabama Hall of Fame Coach Bear Bryant carried it and read it daily:

This is the beginning of a new day.

God has given me this day to use as I will.

I can waste it or use it for good.

What I do today is very important because I am exchanging a day of my life for it.

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COMMUNICATION IS IMPERFECT…

If you are around me much, you know I latch on to phrases and use them to illustrate a point.  I’ve used one several times in the last few days, so I’m prompted to share it with you: “No matter how thin you cut it, there are always two sides.”

In my role of CEO, occasionally folks bring me disputes to resolve.  Someone will contact me and tell me a grievance.  More times than not,

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ARE YOU A GOOD LEADER?

A popular point at our leadership training is –  People don’t quit companies, they quit bosses. 

 

For each of us, our perception of the company where we are employed is influenced heavily by the leadership we encounter.  Our enterprise isn’t a name or a product as much as it is the people we encounter. 

 

When I saw the following on LinkedIn, it caused me to reflect on our training to leaders. 

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ARE YOU ALWAYS LOOKING FOR WAYS TO GET THINGS DONE?

“In order to be a winner, you have to look for ways of getting things done and not for reasons why things can’t be done.  People who live with excuses have things that can’t be done hovering around them all the time”.  Mike Krzyzewski, Hall of Fame basketball coach

This is a “happening to the world” statement.

What needs to be done?  What can be done?  How do we change things to make this better?

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“TRYING” TAKES COURAGE…

Robert Redford, the great actor, has a new movie out and he says it will be his last.  The announcement has created several interviews on television.  In one, he shared a quote that has inspired him through the years:

“For us it’s only the trying, the rest is not our business.” T.S. Eliot

Eliot’s quote reminds us the importance of taking the initiative in matters.  Until you try, you never know what the result.

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