Daily with HQ

Notes from PalletOne CEO Howe Wallace

PalletOne CEO Howe Wallace writes a daily note to the company’s 1,000+ manufacturing employees with the goal of keeping teammates informed, connected, engaged and motivated. These notes contain ideas and observations to help teammates address the challenges they face in the workplace and serve as a forum for establishing the company’s culture and values. A selection of these notes is shared here.

Learn more about PalletOne, the nation’s largest new pallet manufacturer.




A LITTLE PARENTAL ADVICE FROM ANDY AND SANDRA STANLEY…

I was listening to Andy Stanley and his wife Sandra give parental advice.  They have 10 years of youth ministry and led their three kids to adulthood.

They were describing teenagers and had one key piece of advice: “Don’t freak out.”

In their eyes, “freaking out” had several looks.  “Over-coaching” from the stands.  “Stage mothering” from the seats. “Reacting” harshly to the turns a teenager can create.

I could see it instantly. 

Continue Reading →

Posted in:

Leave a Comment (0) →

DID YOU WATCH THE SUPER BOWL?

Did you watch the Super Bowl?  It wasn’t a very exciting game, but the Patriots winning for the sixth time in 18 years is an achievement.

What makes the Patriots great?

Here are three observations:

“Do Your Job”

Whether on the field or off, there is a constant focus on making sure everyone understands their job. Specifically.  In great detail.

It’s followed with high expectations that the job be completed as detailed. 

Continue Reading →

Posted in:

Leave a Comment (0) →

TO BE TRUSTED IS ONE OF THE BEST VIRTUES…

“Trust is built in drops and lost in buckets.” Kevin Plank, founder of Under Armor sportswear company.

To be trusted is one of the best virtues.  Trust opens communications.  When you can say the important thing or difficult thing and trust it will be received in the best possible spirit, more gets said and learned.

Trust allows teams to play faster.  When you know your teammate will be where he or she is supposed to be and doing what they are supposed to do,

Continue Reading →

Posted in:

Leave a Comment (0) →

WHAT’S AN ENVIRONMENT WHERE YOU “EARN” RESPECT LOOK LIKE?

If we are wise, we give people opportunities to “earn” respect as well as extend the courtesy of “owed” respect.

What’s an environment where you “earn” respect look like?

Our annual survey gives us a bunch of clues:

  1. We make expectations clear.  When people know what is expected, they have targets for which to aim.  Giving a person a target and letting them play is an invitation for respect. 
Continue Reading →

Posted in:

Leave a Comment (0) →

RESPECT YOUR TEAMMATES…

We want to be known for the “respect” we give.

This year in our leadership training, we talked about respect.  We posed the question:  when someone meets our company, what will be our standard for showing respect?

Several themes arose:

We don’t ignore strangers, we engage them.  We acknowledge their presence.  We learn their mission.  We do it all with courtesy.

We learn names.

When it comes to meeting new colleagues,

Continue Reading →

Posted in:

Leave a Comment (0) →

NO MATTER THE ELEMENT OUR TEAMS PERSEVERE…

I’m in Maine today.  A rare January visit for me.

Last week was a blizzard with zero temperatures.  This week a driving rain with warmer temperatures which causes sludge and icing.

Reading and hearing reports, wet weather is everywhere and where it’s cold, it’s been very cold.

One of the many things I admire about our teams is your resilience against the elements.  Whatever the circumstances, you rally to meet the demands of the customer. 

Continue Reading →

Posted in:

Leave a Comment (0) →

PROUD FOR THE ECONOMIC IMPACT FROM THE PALLET INDUSTRY!

Pallets are an interesting business that most people don’t know that much about.  Whenever I tell someone I’m involved in pallets, I can be sure some explanation will have to follow.

The National Wooden Pallet and Container Association (NWPCA) released some economic impact information this week that might surprise most of you.  It did me.

The pallet industry has a total economic impact of $31 billion dollars in the United States and employs over 173,000 people. 

Continue Reading →

Posted in:

Leave a Comment (0) →

ARE YOU A PERFORMER AT YOUR JOB?

Finishing with Dr. Jennings’ APD Triad.

A-Arriving

P-Performing

D-Departing

You can be in the same job for years.  That’s the way careers are.  While you may hold the same title, if you’re a performer, you will be getting better.  You learn.  You develop your range of skill and insights. Experience builds and bolsters you.

But, eventually, you “Depart”.  Jennings noted there was an art to departing. 

Continue Reading →

Posted in:

Leave a Comment (0) →

WHAT IS YOUR WORK PERFORMANCE?

Continuing with Dr. Jennings’ APD Triad.

A is arriving.

P is performing.  Some people see performing as “doing as much as necessary and as little as possible.” They regard meeting minimum expectations as adequate.  They work actively to understand where the line is drawn and work to stay within the borders.

Jennings assumed one thinking about the APD Triad has ambition to keep moving.  One job was the means to the next. 

Continue Reading →

Posted in:

Leave a Comment (0) →

LISTENING, QUESTIONS AND REFLECTION…

I was exposed to a great business teacher over 40 years ago.  His name was Eugene Jennings.

His lectures included many powerful models that remain in my head.  It’s rare a day passes that I don’t use one.

One was called the APD Triad.  Jennings conviction was that most of us would find our careers featured “mobility”.  In the course of a career, new assignments and environments would come upon us.

Continue Reading →

Posted in:

Leave a Comment (0) →
Page 3 of 103 12345...»