Daily with HQ

Notes from PalletOne CEO Howe Wallace

PalletOne CEO Howe Wallace writes a daily note to the company’s 1,000+ manufacturing employees with the goal of keeping teammates informed, connected, engaged and motivated. These notes contain ideas and observations to help teammates address the challenges they face in the workplace and serve as a forum for establishing the company’s culture and values. A selection of these notes is shared here.

Learn more about PalletOne, the nation’s largest new pallet manufacturer.




KEYS TO CONTENTMENT…

These keys to contentment always remain true:

  1.  Health enough to make work a pleasure.
  2.  Wealth enough to support your needs.
  3. Strength enough to battle with difficulties and overcome them.
  4. Grace enough to confess your sins and forsake them.
  5. Patience enough to toil until some good is accomplished.
  6. Charity enough to see some good in your neighbors.
  7. Love enough to move you to be useful and helpful to others.
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DEVELOPMENT STARTS WITH A HAVING A PLAN…

How much of your time do you devote to development?

Development happens in multiple dimensions.

You can develop spiritually by taking time to meditate or pray.  By reading spiritually derived books.

You can develop physically by undertaking an exercise program designed to build endurance and strength.  Combine it with exercise program to develop the right balance of health measurements designed to extend your capabilities and you’re kicking with gas.

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WHAT ASSUMPTIONS IN YOUR LIFE REMAIN UNTESTED?

I have a place I drive to visit routinely.

I go there two to three times a week.  Maybe 10 years or so.

The first time I went I was given directions.  I’ve followed that path ever since.

Today I tried a different way.  It was three tenths of a mile shorter.  Straighter path.  Fewer curves.  Quicker way.

I feel a little silly telling the story.

I calculate I’ve driven about 1,000 miles farther and spent almost 30 hours behind the wheel more than I needed to if I had discovered the better,

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HOW DO YOU IMPACT YOUR ENVIRONMENT?

“Don’t let osmosis determine your environment.”

Heard this in a seminar today.  Here’s how I heard it.  The point is to remind us our environment will settle into whatever condition we let it settle into.  If you don’t act to make it into something productive, it won’t be.

So, how do you impact your environment?

You say encouraging words.

You suggest and strive for ways to make it better.

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IF YOU BELIEVE YOU CAN DO SOMETHING TO IMPROVE THINGS, YOU USUALLY CAN

“The realist sees reality as concrete.  The optimist sees reality as clay.” — Robert Brault

“PalletOne leaders happen to the world”

Here’s what I mean by this statement:

We aren’t in charge of the circumstances we face.  Stuff happens.  Sometimes it is bad stuff.

When stuff happens, we control what we think about it.  We control what we do about it.

So, that brings us to the quote:Do you see the circumstances you face as set as cement?

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MONITOR WHAT YOU SAY TO YOURSELF

We talk to ourselves and listen to ourselves more than we talk to anyone else.

I was at a spiritual retreat recently that reminded me of that dynamic.  The speaker described it.  He used an old Indian story where a chieftain reminds one of his young warriors of the internal dialogue we maintain:

“A fight is going on inside me,” he said to the boy.

“It is a terrible fight and it is between two wolves.

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CRITICISM INHIBITS THE ABILITY TO LISTEN AND TO COMPROMISE

John Baldoni shared a story about U.S. Ambassador to the United Nations Nikki Haley who gave a speech to a group of student leaders about civility.

Civility is a topic that is more common these days.  More and more people deplore the animosity that is apparent in the media these days.

Haley noted in her speech that people have moved toward criticism and away from persuasion.  Her point is that criticism inhibits the ability to listen and to compromise.

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TO BE LATE IS TO FALL BEHIND…

Do you show up on time?

Not just to work.  When there is a targeted arrival time, do you meet or exceed it?  Work.  Home.  Community.

I had a coach tell me once that “if you aren’t early, you’re late.”  His message was simple.  The motivated, the leaders, the pros know that staggering in at the last minute affects how you start.

The person who is always on time or early,

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WHAT MAKES WORK MEANINGFUL?

What makes work meaningful?  Annie McKee wrote about this in the Harvard Business Review.

She lists three factors:

  1.  Purpose

You know what’s expected of you.  You know how and why your job makes a difference.  You like what you do and what your company does.

2.  Hope

You believe that your job offers a future.  You trust you have what you need to grow and improve. 

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CAN YOU SEE OPPORTUNITIES AND RISKS IN YOUR LIFE AS THEY BEGIN ROLLING TOWARD YOU?

I hang out at the beach when I can.  Was watching some kids body surf with “boogie” boards.

On a boogie board the difference between a good ride and a poor one is timing.  On this particular day, the waves were good for body surfing.  But, not everyone was getting a good ride.

I paid attention to the technique.  The best rides came when the rider made an early call.

If you’re not familiar with the nature of waves,

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