One of the ways we get feedback is by opening our plants to visitors. I’ve heard about two this week: One was in Selma. A pallet company owner came to visit. He has 120 employees and ships 60 loads of pallets a week. A formidable pallet operation. It was his first visit to a PalletOne facility. I happened to be there as he completed the tour. As he began the tour, he said, “I’ve got
I enjoyed a Podcast – Focus 3 by Tim and Brian Kight Candidly, the podcast is full of content so it sounds a bit like a classroom lecture. Nevertheless, the mental models they present are thought provoking. I recommend it. One Podcast focused on the equation: E x R= O Event x Response = Outcome It’s a simple way to think about how we conduct ourselves. The outcomes in our lives are the result of
What makes a team effective? You can answer as a teammate or leader. Here are the questions for which everyone needs answers: Does each player understand what his job is and understand how the team prospers when that job is done well? Is there a premium placed on good, honest and transparent communication? Is all the information at hand to do each job well? Is each person developing skills and abilities which increase her value
“People don’t bloom where they are planted. They bloom where they are loved.” Bob Goff Some folks think “love” isn’t an appropriate word for the work place. Love is personal. Love is Private. Reserved for families and close friends. I get it. It would be weird to go around saying “I love you” to acquaintances at work. But, I want everyone to believe that our work environments are places where you can bloom. How do
“It is not all about talent. It’s about dependability, consistency, being coachable, and understanding what you need to do to improve.” –Bill Belichick Dependable: You show up. You have high standards. Consistent: Your performance is reliable. Your teammates know what to expect. Coachable: You are eager to learn. You receive feedback well. Your attitude invites the mentor to invest in you. Improving: Always have a plan to get better. Dedicated in pursuit of the plan.
I’m reading a book called: The Excellence Dividend by Tom Peters. Peters is a famous management guru who touts “excellence” as the only way to conduct life. I’ve found his thoughts on this subject to be practical and profound. He has several classic books through the years. He’s an author who is worth a read or listen. In my reading today, he said “excellence” is not a tomorrow thing…It’s a “in the next five minute”
“Culture is what you practice, promote and permit”. Tim Kight, Organizational Consultant. Having a constructive culture is the key to successful organizations. Culture is reflected in the beliefs we have, the way we behave and the quality of experience, because we were around. So, I pay attention to Kights culture quote. What you practice: your team will be the sum total of the things you do. Not what you say. What you do. You can
One of the questions you are asked each year in our annual plant survey is whether you are clear about what is expected of you. Years ago, when I was an HR Pro, I worked with supervisors and managers to find a way to summarize what we look for from our employees. We came up with a list of 10 Commitments that we would like each team member to embrace. You may have seen them printed up
What are the “pain points” of doing the business with us? What are the “pain points” of doing business with you? What are the “pain points” you deal with each day? Being “easy to do business with” is a guaranteed success strategy. “Pain points” are what you attack to make it easy to do business. We were talking about customer service issues that we face in the retail centers we serve with treated lumber. This
“You reap what you sow.” In the Bible, they call that the Law of the Harvest. The idea is that we can only expect the fruit that comes from the seed you sow. Sowing is a planting term. It suggests that you “cast” seed “broadly.” So, the harvest we receive someday will depend on how much and what kind of seed you sow today. So, what kind of harvest/results are you looking for? There are
PalletOne Inc.
Company President, Howe Q. Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.
“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement. He was undersized. Played college basketball at a non-descript school. Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called
PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through
“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s
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