Another strategy in the One Minute Manager by Ken Blanchard and Spencer Johnson is to build teams through One Minute Praisings. The idea is simple. Be alert to the efforts and work going on around you. As you notice good things happening, say so. The authors call it “catching someone doing something right.” As I have visited with the many people who have read the book, most of them have a confession: “I don’t praise
Many PalletOne leaders have been reading a book called the One Minute Manager by Ken Blanchard and Spencer Johnson. The One Minute Manager is a leadership and business classic. It is written as a fictional story about how a young leader gets advice from a very effective manager. As the young leader sees the strategies at work, he learns that being an effective leader is built upon simple skills faithfully employed. You do them consistently,
Have you heard about “negative visualization”? Here’s the idea: whenever you reach a bored or dissatisfied state of mind, you can turn to “negative visualization” to reorient your mindset. Here’s how it works. No matter how dissatisfied you may be, most of us can pause, look around and identify some body or some situation that is much worse than we are experiencing. You line up those negative circumstances against your reality, you can realize that
Actually, my instincts tell me we are “easy to do business” with. Here’s why I think so: We retain our business. The stories of us losing a customer to a competitor is rare. You can also check on customer history and compare this year to previous. Over 95% of our customers have continued with us. You handle our complaints. Very few hit my desk. The issues that rise up get solved. Usually by the first
Is it easy to do business with us? No matter who you are, asking this question and considering it candidly can lead you to consider improvements that make us “leaner.” One definition of being “lean” is to make sure the customer doesn’t pay for anything that doesn’t add value. Practically, that is a tough objective to achieve. We have waste and inefficiency that is hard to eliminate. But, a lean organization chases value every day.
Have you heard the phrase “a tension to manage”? I ran across it listening to an Andy Stanley podcast on organizational dynamics. Here’s the concept: there is nothing that is perfect. Despite our best efforts, there are always issues to work on. Some disappear with effort. Others are more difficult to resolve. Those that are difficult to resolve may be seasonal issues. They may be short term. They may be situations which can’t get better
I read a book this year called Givers and Takers by Adam Grant. He proposes an interesting model of organizational interaction. He says there are three types of people: takers, matchers and givers. Takers approach things with a win/lose approach. In every interaction, they try to gain more in return than they contributed. Matchers have fairness as their standard. They desire even trades. They want their contributions to receive a like-minded return. Most people are
“If you find yourself in a hole, the first thing to do is stop diggin’.” I dug this out of a list of “farmer wisdom”. It caused me to chuckle and then it caused me to pause. What kind of holes do you find you are in? I could make a long list that would get personal. Most of the holes we are in don’t have much to do with work. We weigh more than
I’m interested in how kids who come from poverty can break the cycle and get ahead for future generations. I’ve assumed the answer is better education. A podcast, Freakanomics, hosted a presentation that spoke to the impact of early childhood education on a child’s ultimate success. If you have the chance and have any influence on young kids, you will want to listen to this podcast. According to this podcast, parents make a great difference
An article by Jack Zenger and Joseph Folkman said that leaders who underrated their leader skills typically performed better and had more engaged teams. These days, there is quite a premium placed on leaders being “self-aware”. So it would seem leaders who underrate themselves actually were lacking self-awareness. But, Zenger and Folkman say that isn’t necessarily so. They suggest leaders who rate themselves lower probably have a virtuous combination of humility, high personal standards, and
PalletOne Inc.
Company President, Howe Q. Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.
“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement. He was undersized. Played college basketball at a non-descript school. Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called
PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through
“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s
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