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Howe Q. Wallace

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Final Weekend of March Madness

Down to the last weekend of March Madness. I have no chance to win. But, I’m consumed with the coaches. My favorite quote this week comes from Kansas coach Bill Self who spoke to his team following their advance to the Final Four: “Be happy, be excited, by no means be satisfied.” Mastering momentum is a tough thing. Most folks don’t do it well. It’s human nature to achieve a goal then lose the grip

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Inspiration from General George Patton

George Patton was a famous World War II general. Yesterday I encountered from completely different sources two quotes of his. I figured it was a sign. The first was an inspiration posted on Twitter. It read: “You’re never beaten until you admit it. So, don’t admit it.” On one hand it sounds stubborn. But, there is power in having that kind of determination when we come up against a challenge. It’s the kind of belief

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Creating a “Lean” Culture

I sat glued to the television watching basketball last weekend. All my favorite teams advanced. I love watching the coaches. There are those I have seen for years. There are always some new faces as well. You get glimpses of how they conduct themselves in the timeout huddles, how they speak in the locker rooms, how they encourage and teach during the course of the action. Very few stand idle. Most are engaged with getting

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Emotions Are at the Center of Patience

“Patience is choosing to control your emotions rather than letting your emotions control you.” Are you a person who desires to be more patient? If so, how are you attacking it? This quote from writer Mark Merrill suggests emotions are at the center of patience. Here’s my experience with patient people: They can wait. They resist the impulse to react to situations and act only when they come up with a plan. They have learned

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We Can All Be Leaders

I saw a man named Drew Dudley speak about leadership on a video the other day. He opened his speech with this question: “How many of you are completely comfortable with calling yourselves a leader?” It was a pretty big audience and only a few people put up their hands. Dudley confirmed that is what he usually ran into. He said that it was his conviction that we have made leadership bigger than ourselves. We

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What Does “Fair” Look Like?

I mentioned recently in an HQ Note that a pillar of a great place to work is whether associates believe they are treated fairly. I was reflecting about fairness. What does “fair” look like? “Fair” listens. It seeks to understand before reacting. Frequently, someone complaining about unfair treatment is frustrated because his version of the truth of the matter remains untold. “Fair” is predictable. People don’t like surprises. We create a predictable workplace when we

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Treating Each Other Fairly and With Respect

We have more than 1,200 teammates in our company. As CEO, it is my honor to lead our approach to how we treat each other as we serve our customers. Here are some thoughts I hold close. As we interact with others daily, I would hope that every person would be able to say that they were treated with respect and they were treated fairly. Certainly, those of us in leadership positions have the greatest

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Leaders Should Know When to Follow

Tom Izzo is the coach of the Michigan State Spartans basketball team. He has led the Spartans to 6 of the last 13 Final Fours in the NCAA tournament. He is a future Hall of Famer when it comes to basketball. This weekend the Spartans upset third ranked Ohio State in a Big 10 matchup. In the post game interview, Izzo described “listening to his team” as one of the keys to victory. Team leader

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Understanding and Adjusting to Those We Encounter

Lyle Lovett is a country performer. I would call him a singer but it’s the poetry of his songs that sets him apart. I was reading an account of an interview. He said this: “I got into a significant scrape with a bull of mine. My leg was broken. Really, it’s a miracle I can walk. That bull was just doing what he does naturally. I learned to keep my guard up and allow him

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Pressure is Something You Feel When You’re Unprepared

I was impressed with the manner and the substance through which Eli Manning led his team to a Super Bowl victory on Sunday. Eli just plays. His interviews are bland. He credits his teammates, his owners, everyone else. In a game where quarterbacks are valued for swagger, he is low on the swagger index. His teammates say you can’t faze him. Whether winning or losing, he just plays the next play. He withstands hard hits.

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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