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Howe Q. Wallace

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High-Character Leadership: What You Do Counts

I listened to a discussion on the importance of high-character leadership to a company’s success and learned some interesting insights. One, companies with high-character leadership earn more and persist longer. Two, almost all leaders claim to conduct themselves with high character—but saying you are high character and acting with high character are different things. The companies that truly have high-character leaders are those whose teammates and stakeholders affirm this in independent surveys. In this study,

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Keep the Momentum: Drive Continuous Success

“In life, when you have momentum, you have to keep it. When you lose it, you have to build it.” — Ryan Day, Ohio State’s national championship-winning head coach. Do you stay alert to momentum? As you begin each day, it seems you have two options. You can build on the momentum you ended with the day before, or you may have to take action to get it going. There’s no such thing as staying

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Creating a Culture of Appreciation – Lessons from the Baseball Field

According to researchers, one of the most critical factors for a fully engaged workforce is how understood and appreciated employees feel. Yet, many hold back from expressing appreciation at work because it can sometimes feel “fake.” This insight made me think of baseball. Growing up, I played mostly first base and did some pitching. One lesson drilled into every ball player is to “chatter.” When eight-year-olds chatter, they’re often just making noise. But as I

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SAFETY EFFORTS FOR THE 4TH OF JULY…

Not sure about your plans for the 4th but Richard Stinson who directs safety efforts for the treating team sent this out.  It’s worth repeating: As we roll into the 4th of July, let’s  take a moment to drop a few reminders about celebrating our freedom responsibly.  Yes, you can be responsible and still have fun! Traffic: The roads will be packed for the next few days Watch your speed Put the phone down Maintain

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WHEN THINGS GET HECTIC…

The last time you observed or were involved in an accident: did it feel like you were in heavy traffic? I live near Mickey Mouse land and the traffic worsens here every year.  Traffic jams are frustrating. Movement is slowed.  Time is wasting.  You fill crowded and irritated. Our mind tells us to do something!  Free things up!  Make something happen! You begin considering driving on the shoulder?  Crossing the median? Cutting off the less

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THE REASON I WRITE THESE NOTES…

It’s a privilege to share these notes every day. Why do I write them? My goal is to capture the “corporate knowledge” and deliver it to all of you. When anyone in our organization is confronted with a situation where there is uncertainty about what to do, I want all these notes to form the voice in your head that guides you to the best decision. There are some of you who have read these

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WHEN ADDRESSING A PROBLEM, DO YOU SPEAK FROM THE HEART?

Have you developed the skill of “courageous communication”? I don’t know if you noticed, but the times where there aren’t some problems to address are rare.  When problems exist, you have a choice.  Will I address it or tolerate it? In the end, the condition of the team/family/relationship where you are involved will be based on what is tolerated and what gets addressed.  My experience is that we are all prone to tolerate as compared

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HOW DOES YOUR PERFORMANCE CONTRIBUTE TO YOUR ORGANIZATION?

“If you don’t know why it’s working well when it’s working well, you can’t fix it when it breaks.” Andy Stanley Candidly, there are a lot of things in my world that I’m not sure how they work. I get in car and push a button, I hope it works. I flip a switch on my heater/air conditioner, I hope it does the right thing. The list goes on and on. But, taken in context

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FEEDBACK MAKES A DIFFERENCE…

Did you receive feedback in the last seven days? Great organizations are built on culture.  Quality communication exists in every significant culture. One of the best communication tools we have is the feedback we give and receive. Do you routinely give feedback?  Upon reflection, most of us realize we could do more. Most of us do feedback silently.  Here’s what I mean: I have people in my life who I love and respect.  I appreciate

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DO YOU HAVE A PLAN FOR CHANGE?

“Nothing changes if nothing changes?” Generally, it’s accurate that most of us want things to be better in the future.  You can describe “better” in any number of ways; wealthier, healthier, easier, more peaceful, smarter. But, it’s also accurate to say that most of us resist change.  Change calls for new routines.  More learning.  Better habits.  Redesigned schedules.  More investment.  Change isn’t easy.  If we want better outcomes tomorrow, we must figure out what changes

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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