Daily with HQ

Notes from PalletOne CEO Howe Wallace

PalletOne CEO Howe Wallace writes a daily note to the company’s 1,000+ manufacturing employees with the goal of keeping teammates informed, connected, engaged and motivated. These notes contain ideas and observations to help teammates address the challenges they face in the workplace and serve as a forum for establishing the company’s culture and values. A selection of these notes is shared here.

Learn more about PalletOne, the nation’s largest new pallet manufacturer.




ARE YOU IN THE MIDST OF PURSUING A GOAL?

I never heard of Sgt. Jake Wood until I watched the ESPYs last night.

Wood received the Pat Tillman Award for Service. Tillman was a successful pro athlete who retired to join the military in the wake of 911 and was killed in action.  In honor of his heroism ESPN honors an outstanding athlete who had served the community.

Wood, who was a four year letterman at the University of Wisconsin,

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GOOD INTENTIONAL PLANNING AND ACTION REQUIRES A FULL RESERVE OF ENERGY

Heard this and haven’t researched it, but it’s an interesting idea:

Our brain is the biggest energy consuming organ in our body.  Estimated usage is almost 60% of the total energy consumed.

Thus, our brain gets tired easy and prefers to take the easy way out anytime it can.  So, left to its own resources, the brain will default to automatic paths and patterns we have established before.  In essence, it takes energy to think. 

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GROWING A BIT AT A TIME IS THE WAY TO WIN

“Don’t Look for the big quick improvement, seek the small improvement one day at a time.”  Daniel Coyle

Some people don’t start an improvement plan because it feels like too much.  Feels too big.

If you’re one of those people, I ask you to reconsider the quote above.

Bit by bit.  Day by day.  It has a way of building up if you are improving just a little each day.

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POSITIVE PLANT TOUR FEEDBACK ALWAYS WELCOME

One of the ways we get feedback is by opening our plants to visitors.

I’ve heard about two this week:

One was in Selma. A pallet company owner came to visit.  He has 120 employees and ships 60 loads of pallets a week.  A formidable pallet operation.  It was his first visit to a PalletOne facility.  I happened to be there as he completed the tour.  As he began the tour,

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CHOOSING WORDS WISELY

We show respect with the words we use to communicate.

 Every one of us have had the experience of letting our tongues get away from us.  We say things we wish we hadn’t said.  We learn quickly that it is impossible to unsay the  unpleasant or harsh word.  We can only count on forgiveness and hope for forgetfulness when it comes to regrettable words.

Andy Stanley encourages us to think of our tongue as a tool for building up others.

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BE IN CONTROL OF YOUR OUTCOME

I enjoyed a Podcast – Focus 3 by Tim and Brian Kight

Candidly, the podcast is full of content so it sounds a bit like a classroom lecture.  Nevertheless, the mental models they present are thought provoking.  I recommend it.

One Podcast focused on the equation:  E x R= O

Event x Response = Outcome

It’s a simple way to think about how we conduct ourselves.  The outcomes in our lives are the result of our responses to the events in our life.

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FIVE MANNERS PARENTS SHOULD TEACH

Mark Merrill writes about Marriage and Family.

I read with interest, a list of five manners parents should teach their children.

Selflessness:  In a successful marriage, selflessness takes the lead.  Parents who are focused on putting each other first, teach their kids an invaluable relationship skill.  Be a role model by putting the “other” first and you will teach your kids the fundamentals of affirmation and respect.

 Please and Thank You:  “Please” says;

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WHAT MAKES A TEAM EFFECTIVE

What makes a team effective?

You can answer as a teammate or leader.

Here are the questions for which everyone needs answers:

Does each player understand what his job is and understand how the team prospers when that job is done well?

Is there a premium placed on good, honest and transparent communication?  Is all the information at hand to do each job well?

Is each person developing skills and abilities which increase her value to the team and to the world?

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CONNECTION, CARING, CHARACTER – THREE LEADERSHIP FACTORS THAT PROMOTE A SUCCESS CULTURE

I read a profile on a Georgia football coach named Sam Pittman.  He coaches the offensive line.

The article is by Seth Emerson of The Athletic –  he describes why Sam’s players love to play for him and how he’s effective.

Three themes arise:

Connection – His personality allows him to connect.  His focus on understanding what makes the young players tick.

Caring – He causes them to understand he is on their side. 

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“PEOPLE DON’T BLOOM WHERE THEY ARE PLANTED. THEY BLOOM WHERE THEY ARE LOVED.” Bob Goff

“People don’t bloom where they are planted.  They bloom where they are loved.” Bob Goff

Some folks think “love” isn’t an appropriate word for the work place.  Love is personal.  Love is Private. Reserved for families and close friends.  I get it.  It would be weird to go around saying “I love you” to acquaintances at work.

But, I want everyone to believe that our work environments are places where you can bloom. 

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