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Howe Q. Wallace

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Question Are Better Than Answers

Questions are better than answers. I listened to a communications expert Vince Fabra (@VinceFabra on Twitter) speak. He said that those who let questions drive conversation exhibit the virtue of curiosity. Being curious about others communicates value and regard for those being questioned. It tells them that what they know is important. It tells them that their opinion matters. It tells them there is a story worth telling. He says the best questions are open

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Know Where You Stand

“Knowing where you stand” is an important element in assuring a satisfactory business relationship. Hopefully, you are clear about your status and how you perform but my experience is that we are never 100% accurate. Some effort to gain more insight always helps. In my capacity as a human resource operative, I often talked with folks who were unhappy with their circumstances. Frequently, the main seed of the discontent was the notion that they were

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Listening Communicates Respect

Listening communicates respect. Many folks remain silent because they have been conditioned by others who don’t listen. If you don’t think anyone will listen to your thoughts or opinions, you stay silent rather than risk an opinion. The result is stilted, one way communication. Ideas are withheld. Solutions are buried. Thus, a leader must recognize the courage summoned and the risk taken when someone speaks up. Especially, when the one speaking has done so rarely

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Great Teams Communicate Constantly

Great teams communicate constantly. I’ve learned through the years that efforts toward communication can always be enhanced. Your desire for information and insights is unquenchable. People are conditioned to believe that some information is “not their business”. So, people fill in the gaps in information with hunches, guesses and assumptions. Thus, the communication gap is a “tension” to be managed by every team. As a leader, I try to open communication streams. If someone has

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Three Questions Great Leaders Should Consider

I was visiting with a friend who trains coaches. He said he asks three questions: Why do you coach? Why do you coach the way you do? What does it feel like to be coached by you? I regard coach to be interchangeable with leader. And leader to be interchangeable with teacher. So, you could substitute lead or teach into each of those questions and consider them. Here’s what intrigues my about the questions. Many

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You Be The Judge…

A recent sermon by Andy Stanley dealt with “judging” others. The basic advice was that we shouldn’t judge unless we undergo regular, critical self-evaluation focused on removing our own liabilities. That critical self-assessment puts us in a better spot to offer help to others who may need it. Stanley says there are three “judgmental” issues. One are those who judge others and readily dismiss them. He calls people who readily dismiss others with quick judgment

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What Does Respect Look Like?

What does respect look like? One of the topics that came up at Leadercast this weekend was the aim of a leader to earn respect. There’s a tendency to want to achieve respect by demonstrating competence. We want to make others respect us by our work ethic, intelligence or talent. While it’s true that those competencies can garner respect, if you consider those you respect most, I bet one character trait that attracts you is

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Are You An Effective Listener?

The most basic and powerful way to connect to another person is to listen. Perhaps the most important thing we ever give each other is our attention… -Rachel Naomi Remen I hope this quote causes you to pause and to reflect upon your “listening” activity. We all recognize its importance. We have a deep appreciation for those who we can count on to listen. We especially appreciate those who listen and “get” us. We especially

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Helping Out The “New Guy”

I was an alien in France. I didn’t do much research before traveling there. Couldn’t speak or read the language. Hadn’t studied the geography on the map. In other words, clueless. Completely. Every day it got a little better. I learned a few words. Read even more. Got my bearings a bit about the culture. Learned more about the history. The more I knew, the richer the experience. I was especially grateful for the kindness

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What Do They See?

I’m spending time in France where I don’t, decidedly, know the language. Thus, rather than talk, I watch. In markets and streets, you pass by hundreds of people. You can tell most of them don’t assume they are being watched. But, they are. At the very least I’m watching them. Maybe others are as well. Some appear unhappy. Their faces creased with frowns. Their figures stooped with burdens. Others carry themselves with confidence, nodding as

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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