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Howe Q. Wallace

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ENCOURAGE OTHERS TO TRY NEW THINGS…

“We don’t know who we are until someone tells us.” I first identified as a leader in fourth grade.  My teacher, who knew I played organized sports, assigned me the role of putting my class softball team together. I had the right players in the right spot.  They thought we were playing recreational ball.  We kicked their butt. As we returned to our classroom, the teacher from the other class stopped me and said: “Mr.

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WHAT DOES IMMEDIATELY MEAN TO YOU…

“Immediately” – My pastor asked a group of us to consider that word recently. We all use it.  But, why should we or why would we be immediate?  What does it cost when we are not? Immediate should not mean impulsive.  We should be contained enough to avoid knee jerk responses to things. Immediate should not mean reckless.  We should be aware of the circumstances and the risks before moving boldly ahead. Being immediate is

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TRUST, RESPECT, EFFECTIVE COMMUNICATION…

I can’t do my job well without the assistance and participation of others. Someone must give me direction about what to do.  They must give me clear targets for which to aim. They must give me feedback on how I’m progressing.  They must help me hone an edge by upgrading and redefining my targets as stuff changes. Someone must help me.  I’m not all things to all people.  Mine is not a “one person” job.

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COURAGEOUS COMMUNICATION…

How can communication improve on your team?  We can bring “courage” to the front more often. At any given point in time, if you pinpoint the issues that may need to be addressed to improve things, there is usually more unsaid or avoided then is said. I heard a pastor Andy Stanley address the topic recently: He said when we perceive a need for change, their usually resides a difference of strategy or opinion.  To

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Detailing The Small Things Could Have A Big Impact

“When I consider the tremendous consequences from little things, I am tempted to think there are no little things.”  – Bruce Barton   As I reflect upon this statement, there is so much truth to it.    So much of our life is defined by little things.    When we study accidents in our plant, it’s usually a brief lapse or small details that aren’t attended to which cause the event.  So often we hear

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LISTENING IS KEY FOR OUR COMMUNICATION SKILLS…

As a facilitator who has often led discussions about how we can get better, communication is always a targeted emphasis.  No one has ever said communication is as good as it can be. Great communication is fueled by an organization where listening is prioritized.  Teammates who value listening and practice it assure a number of things. Where good listening is practiced, respect dominates.  Good listening has respect at its foundation. Teammates who listen well demonstrate

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COMMITMENT, DILIGENCE, ATTENTION TO DETAIL…

One of the challenges each of us has is executing on our daily commitments and responsibilities. I was listening to organizational psychologist Tim Kight describe execution as a critical transaction.  He says world class execution turns on “commitment, diligence, and attention to detail.” Think about execution.  You know what needs to be done.  You know how to do it.  The question whether you will fight complacency to bring an excellent effort in performing the routine

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Affirmation And Encouragement Shows You Care

When giving feedback, consider using this pattern: Don’t do (that), Do (this). A “don’t do” statement is evaluative.  Many times, we avoid evaluative comments or direction because it is perceived as judgmental or harsh.  I have often adhered to this strategy. But, I read recently that evaluative feedback is often more memorable.  Maybe because it’s stark. Maybe because it can sting a little.  But, it’s still more memorable. The logic is this: It’s the feedback

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THE SHOE ON THE INTERNET…WHAT COLOR DO YOU SEE?

Have you seen the shoe on the internet that people see differently?  Some see it as pink?  Others see it as teal green? I was in a room the other day that we passed the image around.  About half the group saw it one way and the other half saw it the other.  Some said they could see it both ways (I saw it as teal green). Really strange. The explanation for the difference is

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DIRECT, SIMPLE, QUICK…THAT IS A COMMUNICATION STRATEGY THAT WORKS.

There was a study of email behavior at a large company.  The study determined that email behavior was a predictor of customer satisfaction. We all have customers.  Some are paying customers, those that buy our products.  Others are internal customers, those that count on us to help them get their jobs complete. Here’s what the study found: Customers want a direct response.  Delays because you’re doing research or asking someone else are undesired.  They want

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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