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Howe Q. Wallace

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Who Is Dan Jenkins?

Can I take a moment of privilege here? You guys compliment me from time to time on writing these notes.  I learned to appreciate writing by reading.  My mom taught English and put books in my hands at an early age.  Very quickly, if I had a book, I wasn’t any trouble to anyone. Sports Illustrated, the magazine, was one of my favorite reads.  It was quality journalism and storytelling all wrapped into one publication. 

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EFFECTIVE LISTENING…

I think “listening well” is an essential leadership skill. We train leaders on what effective listening looks like, tactics which result in good listening and the importance of taking time to listen. But, our CFO Casey Fletcher passes me a Wall Street Journal article by Elizabeth Bernstein this week; the article suggests that good listening often begins with “good talking”. It’s a novel to take on listening.  Citing the guidance of counselor Traci Ruble, Bernstein

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PASSION FOR YOUR WORK CAN MEAN SO MUCH…

I read this in writer Seth Godin’s blog: “Passion comes from feeling needed, from approaching mastery, from doing work that matters.” Common advice is to find work you are passionate about and pursue it.  Godin says that kind of work doesn’t start that way. The three conditions laid out here have merit: “Feeling needed”.  It comes when the team remains open to new people and an atmosphere of connection exists.  If passion has a chance

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BUILDING ENERGY IN OUR DAILY ROUTINES WILL PRIORITIZE GROWTH IN SO MANY WAYS…

Where do you derive “energy”? Here’s the concept I read about in Dr. Henry Cloud’s book – Integrity. He says that the 2nd Law of physics deals with “entropy”.   It says that when a system is left to its own resources, it will cease to grow.  If a system isn’t growing, it will begin to die.  It will break down over time. Have you ever walked into an old shed and observed the tools left

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SO MUCH IS BUILT AROUND TRUST…

According to speaker Garrison Wynn, “we build trust with compassion and competence.” We demonstrate compassion with respect.  We listen.  We help.  We care.  Treat folks as a number, caring goes out the window.  Trust erodes. We demonstrate competence by doing our job, on teams, at work, with our families and we each have our jobs. As we think about competence, we each have been in situations at work, on teams and at home where trust

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WHEN ADDRESSING A PROBLEM, DO YOU SPEAK FROM THE HEART?

Have you developed the skill of “courageous communication”? I don’t know if you noticed, but the times where there aren’t some problems to address are rare.  When problems exist, you have a choice.  Will I address it or tolerate it? In the end, the condition of the team/family/relationship where you are involved will be based on what is tolerated and what gets addressed.  My experience is that we are all prone to tolerate as compared

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A LITTLE PARENTAL ADVICE FROM ANDY AND SANDRA STANLEY…

I was listening to Andy Stanley and his wife Sandra give parental advice.  They have 10 years of youth ministry and led their three kids to adulthood. They were describing teenagers and had one key piece of advice: “Don’t freak out.” In their eyes, “freaking out” had several looks.  “Over-coaching” from the stands.  “Stage mothering” from the seats. “Reacting” harshly to the turns a teenager can create. I could see it instantly.  I had a

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TO BE TRUSTED IS ONE OF THE BEST VIRTUES…

“Trust is built in drops and lost in buckets.” Kevin Plank, founder of Under Armor sportswear company. To be trusted is one of the best virtues.  Trust opens communications.  When you can say the important thing or difficult thing and trust it will be received in the best possible spirit, more gets said and learned. Trust allows teams to play faster.  When you know your teammate will be where he or she is supposed to

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ARE YOU A PERFORMER AT YOUR JOB?

Finishing with Dr. Jennings’ APD Triad. A-Arriving P-Performing D-Departing You can be in the same job for years.  That’s the way careers are.  While you may hold the same title, if you’re a performer, you will be getting better.  You learn.  You develop your range of skill and insights. Experience builds and bolsters you. But, eventually, you “Depart”.  Jennings noted there was an art to departing.  Someone managing his departure well anticipated it. He prepared

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DO YOU STRIVE TO IMPROVE EACH DAY?

Three things that matter: Do you feel your thoughts and ideas matter at work? Are you committed to quality work? Are you growing because of your involvement with our company? Our leadership training every year focuses on creating an environment where those three things can happen. All of us are smarter than each of us.  Everyone on our team needs to be able to speak up when they see something that can make things better. 

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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