We are trained to know answers. On television this week, night show host Jimmy Kimmel ran a spot where people were asked, “How did you enjoy the president’s inauguration?” Person after person told what they liked and what they didn’t. Only problem with their answers is the inauguration is next week. We are taught in school to give answers, right? When the teacher calls on you, the expectation is that you answer the question. We

This “lean” effort we are making carries with it a need to implement change. Thus, a tension we must manage internally is that change is not naturally embraced by most folks. Satisfied with a good result, we don’t want to resist a safe result to get a better result. Thus, rather than earnestly and continually seeking a better way to do things, we find ourselves defending what we do. I am guilty of it. So

No-huddle offenses are the rage in football this season. Twenty-five of the NFL teams are using them extensively. It is being proven that the no huddle is giving an edge to offenses. It is a competitive advantage. What are the keys to no-huddle success? The quarterback is an expert. Rookie quarterbacks aren’t inclined to use them. Veterans who understand how the game is played are leading the successful no-huddle efforts. Communication is simple. The New

“Lean” thinking creates a willingness to try new things. We have taught 6S which focuses on safely reorganizing our spaces and establishing ways to maintain it. We have done Kaizen events which are intensive efforts to transform a place or a process in a hurry. As you do these things, we hope it changes your way of looking at the world, especially at work. We hope that when you see disorder, your mind says “that’s