I’m touring Paris, France this week. I don’t speak French but there seems to be somebody around all the time who speaks English, so I’m getting by. I went on a tour today of a French market and French food purveyors. Our guide, Wendy, taught us about meats, cheeses, breads and produce. She told us about reading the signs on the door to interpret quality. She noted some stores have plain names: butcher, baker, cheese
In his recent column in the New York Times, David Brooks wrote about people with “social courage.” People with “social courage” happen to the world. Let me share a few things he described: People with “social courage” are extroverted as they connect. My sense of extroverted connectors is that they work within a group well. They reach out their hand and introduce themselves. They get names and remember them. They break the awkwardness of initial
As pallet manufacturers, it is important to consider the role we have in the safety of the public. Once the pallets leave our plants, our customers load them up with a great deal of weight. They ship them on trucks. They are handled with forklifts. If you visit stores like Home Depot or a Sam’s Club warehouse, you will see them suspended in racks above the heads of the buying public. Eventually they get unloaded.
The other side of knowing what to do is doing what you know. In safety, we average three accidents a week. Most occur when someone failed to follow the defined safe practice. Rare is it that the hurt employee says that he didn’t know better. Disappoint a customer with poor quality? We knew better. Disrupt the start of a productive work day by being late or not calling in? We know better. Waste wood by
One of the guys I follow on Twitter is Andy Andrews, an author of inspirational books. He tweeted this last week: “Quality Work, Healthy Relationships, Good Manners, Lasting Legacy. These virtues: NEVER accidents & ALWAYS the result of deliberate effort.” Deliberate effort is the same as being “intentional.” To do quality work means you are mindful about the product or service you are producing. You have your customer and her expectations at the forefront. You
PalletOne Inc.
Company President, Howe Q. Wallace
Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.
“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement. He was undersized. Played college basketball at a non-descript school. Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called
PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through
“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s
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