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Howe Q. Wallace

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“Knowing-Doing Gap.”

There’s a thing called the “knowing-doing gap.” Here’s what it says: Most of the failures and shortfalls in life don’t occur because of lack of knowledge. Most of us have learned what we need to know to be successful. Unfortunately, knowledge isn’t enough. If we don’t do what we know to do and fail, we experience the “knowing-doing gap.” What is it that you know you should be doing and aren’t doing it? For instance,

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The Cub Way

If you are a baseball fan, you might find a new book The Cub Way by Tom Verducci a good read. While it has plenty of baseball action, it also describes the process Cub president Theo Epstein implemented in building a team that could break a 108-year losing streak to win the World Series. In a sport that has come to focus on number and analytics to build teams, Epstein built a culture which taught

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Mental Toughness

Heard Kirk Cousins, the quarterback of the Washington Redskins describe “mental toughness” on a podcast. First, a bit of background. Cousins was a low draft pick who has become a $20 million a year starter for the Redskins. He is known more for his leadership and competitive nature than his physical ability. It is felt by many that he has succeeded through his hard work. He knows something about mental toughness. So here’s his description.

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Don’t get stuck. ADAPT!

Still thinking about managing transitions (wanted or unwanted): Activate Commitment Develop Resources Adjust Expectations Prioritize Action Transform As you complete a transition, you transform. Whether an organization or an individual, transitions create transformations. Every transition creates change. You get better or you get worse. You learn things. Develop new capabilities. Grow your pool of resources. You create new habits and routines. Your concept of what is possible or what can be achieved expands. You learn

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Managing Transitions

Still thinking about managing transitions (wanted or unwanted): Activate Commitment Develop Resources Adjust Expectations Prioritize Action Prioritize Action has a double meaning. As you get committed to navigate the transition and acquire resources, you have a plan developing. As you get started, things shift around in unexpected ways, some good, some could be better. Thus, your plan may shift too. But, what is critical is that you regularly consider “what’s important now” and you take

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Adapting to Change

Still discussing how to navigate the transitions in life: First, you Activate Commitment. Second, you Develop Resources. Next you Adjust Expectations. When we start out through a transition, we have expectations on how it will go.  Marriage and raising children isn’t as easy as we thought it would be.  The joy of owning your first new car passes but the car payment remains.  You thought it would be exciting to move out on your own, but in reality,

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The Second Step in Adapting to Change

After you activate commitment, the second process to think about is developing resources. Some people try to “wing it” through a transition.  Others try to “go it alone” feeling like “this is my change and I need to figure it out myself.” But, it becomes apparent that the person who intentionally seeks acquiring the resources necessary to change from one thing to the next seems to navigate the change most effectively. There are many reasons people don’t develop resources.  They

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The First Step in Adapting to Change

As we studied transitions with Max Raines at Michigan State, we began to identify some steps that every transition passed through.  Turns out that five of them were identified and it so happened that we could arrange them in an order where the first letters of the five steps spelled out ADAPT.  Working through transitions is adapting, right? The first step is Activate Commitment. Some transitions we choose.  Some transitions are forced upon us. If you enlist in

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Change is Constant!

Change is constant. As a young adult, I had a teacher point out this truth. For the rest of our life change would be coming our way. He suggested that since change is constant, that we would find ourselves in a state of constant transition. If transition is constant, it would be smart to become skilled at making transitions. He helped us to learn a process. He described the process in five steps. The first

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“Shareworthy Service”

I have been exposed to a book called Good Company by Tim Miles.  He is a marketing consultant and I have found his insights on business to be “on point.” One of his concepts is “shareworthy service.”  The idea is that companies and individuals should be interested in providing service that is so impressive that customers would readily tell others about it.  Have you received service that you would brag about? That’s kind of service

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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