Daily with HQ

Notes from PalletOne CEO Howe Wallace

PalletOne CEO Howe Wallace writes a daily note to the company’s 1,000+ manufacturing employees with the goal of keeping teammates informed, connected, engaged and motivated. These notes contain ideas and observations to help teammates address the challenges they face in the workplace and serve as a forum for establishing the company’s culture and values. A selection of these notes is shared here.

Learn more about PalletOne, the nation’s largest new pallet manufacturer.




HOW DO YOU IMPACT YOUR ENVIRONMENT?

“Don’t let osmosis determine your environment.”

Heard this in a seminar today.  Here’s how I heard it.  The point is to remind us our environment will settle into whatever condition we let it settle into.  If you don’t act to make it into something productive, it won’t be.

So, how do you impact your environment?

You say encouraging words.

You suggest and strive for ways to make it better.

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IF YOU BELIEVE YOU CAN DO SOMETHING TO IMPROVE THINGS, YOU USUALLY CAN

“The realist sees reality as concrete.  The optimist sees reality as clay.” — Robert Brault

“PalletOne leaders happen to the world”

Here’s what I mean by this statement:

We aren’t in charge of the circumstances we face.  Stuff happens.  Sometimes it is bad stuff.

When stuff happens, we control what we think about it.  We control what we do about it.

So, that brings us to the quote:Do you see the circumstances you face as set as cement?

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MONITOR WHAT YOU SAY TO YOURSELF

We talk to ourselves and listen to ourselves more than we talk to anyone else.

I was at a spiritual retreat recently that reminded me of that dynamic.  The speaker described it.  He used an old Indian story where a chieftain reminds one of his young warriors of the internal dialogue we maintain:

“A fight is going on inside me,” he said to the boy.

“It is a terrible fight and it is between two wolves.

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CRITICISM INHIBITS THE ABILITY TO LISTEN AND TO COMPROMISE

John Baldoni shared a story about U.S. Ambassador to the United Nations Nikki Haley who gave a speech to a group of student leaders about civility.

Civility is a topic that is more common these days.  More and more people deplore the animosity that is apparent in the media these days.

Haley noted in her speech that people have moved toward criticism and away from persuasion.  Her point is that criticism inhibits the ability to listen and to compromise.

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TO BE LATE IS TO FALL BEHIND…

Do you show up on time?

Not just to work.  When there is a targeted arrival time, do you meet or exceed it?  Work.  Home.  Community.

I had a coach tell me once that “if you aren’t early, you’re late.”  His message was simple.  The motivated, the leaders, the pros know that staggering in at the last minute affects how you start.

The person who is always on time or early,

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WHAT MAKES WORK MEANINGFUL?

What makes work meaningful?  Annie McKee wrote about this in the Harvard Business Review.

She lists three factors:

  1.  Purpose

You know what’s expected of you.  You know how and why your job makes a difference.  You like what you do and what your company does.

2.  Hope

You believe that your job offers a future.  You trust you have what you need to grow and improve. 

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CAN YOU SEE OPPORTUNITIES AND RISKS IN YOUR LIFE AS THEY BEGIN ROLLING TOWARD YOU?

I hang out at the beach when I can.  Was watching some kids body surf with “boogie” boards.

On a boogie board the difference between a good ride and a poor one is timing.  On this particular day, the waves were good for body surfing.  But, not everyone was getting a good ride.

I paid attention to the technique.  The best rides came when the rider made an early call.

If you’re not familiar with the nature of waves,

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ARE YOU IN THE MIDST OF PURSUING A GOAL?

I never heard of Sgt. Jake Wood until I watched the ESPYs last night.

Wood received the Pat Tillman Award for Service. Tillman was a successful pro athlete who retired to join the military in the wake of 911 and was killed in action.  In honor of his heroism ESPN honors an outstanding athlete who had served the community.

Wood, who was a four year letterman at the University of Wisconsin,

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GOOD INTENTIONAL PLANNING AND ACTION REQUIRES A FULL RESERVE OF ENERGY

Heard this and haven’t researched it, but it’s an interesting idea:

Our brain is the biggest energy consuming organ in our body.  Estimated usage is almost 60% of the total energy consumed.

Thus, our brain gets tired easy and prefers to take the easy way out anytime it can.  So, left to its own resources, the brain will default to automatic paths and patterns we have established before.  In essence, it takes energy to think. 

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GROWING A BIT AT A TIME IS THE WAY TO WIN

“Don’t Look for the big quick improvement, seek the small improvement one day at a time.”  Daniel Coyle

Some people don’t start an improvement plan because it feels like too much.  Feels too big.

If you’re one of those people, I ask you to reconsider the quote above.

Bit by bit.  Day by day.  It has a way of building up if you are improving just a little each day.

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