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Howe Q. Wallace

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Hapening Through Courageous Leadership

Mark Miller, a human resources leader at Chik-Fil-A, says this:  “Their willingness to respond with courage, time and time again, makes leaders different from followers.”  Do you respond with courage? Courageous leadership is seeing what needs to be said and saying it. I speak often of the virtue of courageous communication. So many times, big problems would have been smaller if those who saw the problem arising would have had the courage to address it.

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Raising Difficult Issues Can Lead to Improvement

If you hear me teach or train very much, I usually trot out a training tool called the Jo-Hari Window. The tool was designed by two guys named Joe and Harry. It looks like a window pane. The theory is simple. In every relationship there are four things: Things I know about me that you don’t know. Refer to that as your “private” self. Things I know about me that you know about me. Call

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The Skill of Mindfulness

I was listening to consultant Maria Gonzalez talk about “mindfulness.” She proposes the idea that if you develop the “skill” of mindfulness that you will see your stress levels go down. Who doesn’t appreciate less stress? I found it interesting that she called “mindfulness” a skill. Being a skill means that you somehow “do” mindful. She described it this way: Mindfulness is the skill of being fully present and fully aware. You are mindful when

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Are Your Meetings Good?

Are the meetings you are required to attend effective? Do you enjoy them? I heard a great list of what’s included in a great meeting: Meet to evaluate. Every meeting should include time to evaluate how the team is performing. Not only should results and outcomes be reported, but the team should spend time reflecting upon the performance. Satisfied with results? Where are we falling short? If there is good evaluation, it will lead to

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Make Question Asking a Habit

I heard about a woman who had several children in elementary school. She asked them daily, “How was school today?” and was frustrated with the lack of response which school kids mutter. She got better results with a different approach. She began to ask them, “What questions did you ask today?” I had a class once where the teacher emphasized the importance of questions. It was a class about leadership and business success. He described

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The Power of a Pause

I’m fond of saying that PalletOne leaders “happen to the world” rather than “let the world happen to them.” What I mean by that is that we are engaged. As we join a team, we work actively to participate toward achieving the aims of the game. We can be a follower or a leader. But, in either case, we are contributing. There isn’t anything passive about us. We are there with ideas and suggestions. We

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The “Cone of Learning”

Heard a talk this week where the speaker was talking about the “Cone of Learning.” Here’s how it works. They say people learn 50% of what they hear. So, if you hated listening to a teacher lecture when you were in school, it was probably because you weren’t learning that much. Learning increases when you re-say it. Up to 70%. So, when you repeat what you hear, your learning increases. If you have ever had

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When Leading a Change, Consider the Mindsets That Plague Us

Are you achieving what you want? Part three. First, what outcomes are you seeking? Second, what behaviors are keeping us from getting there? Third, what mindset has caused us to behave the way we’ve been behaving? Our mindsets are funny things. We acquire them as we go along in life. Frequently, we adopt a mindset without much thought. We do what we see and what we are exposed to without considering alternatives. If you go

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When Leading a Change, Assess Current Behaviors

Are you achieving what you want? On Friday, I began sharing some learning about creating a change in a dysfunctional situation. The expert, Roger Schwarz, said that the smart leader starts with questions rather than answers. The first question is: What specific outcomes are we seeking? I shared some thoughts on that question Friday. You can read those here. The second question is: What are the behaviors that are prohibiting us from achieving the outcomes?

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When Leading a Change, Clarify the Outcomes You Seek

Are you achieving what you want? I listened recently to a Harvard Business Review podcast about dysfunctional teams and how to fix them. The expert being interviewed was Roger Schwarz. He said that when leading a change, the leader is wise to start with questions rather than action. Here is the first question: What are the specific outcomes we are looking to accomplish? When I think about many issues we fight to resolve, it occurs

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PalletOne CEO Howe Wallace
PalletOne Inc.
Company President, Howe Q. Wallace

Since 2005, he has been sharing his thoughts on the organization, leadership, and communication in an online daily note to teammates called Daily with HQ.

 

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Articles About Leadership

THE JUICE IS WORTH THE SQUEEZE

“Everything you want is on the other side of ‘hard’.” – CJ McCollum, NBA player McCollum is a story of overachievement.  He was undersized.  Played college basketball at a non-descript school.  Was a long shot to be an NBA player but worked his way to being a first-round draft pick and was a solid star in his 10th year in the league. I heard him describe his approach to the game and his development on a podcast called

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POSITIVE FEEDBACK

HAPPENING TO THE WORLD – A SATISFYING WAY TO LIVE

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to take the initiative to improve things at any moment. We act when the situation calls for it. We inspire through

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SUFFERING AND CHALLENGES

“Weep, trust, pray, think, shift, hope, grow. Ways to handle suffering.” – Tim Keller Tim Keller was a preacher from New York City. He passed away in 2023. I followed him on Twitter because he tweeted profound thoughts like the one above. You don’t exit life without tough things happening to you. It’s a fact. None of us are exempt. In specific order, Keller gave us seven verbs to consider when challenged: Weep – It’s

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