FACING CRISES AND CHALLENGES IN OUR WORKS’ ARENA…
Our colleague Casey Fletcher sent me a Wall Street Journal article that describes several crises solved where “humility” was a key factor in the solution. Here’s the link: https://www.wsj.com/articles/in-a-life-or-death-crisis-humility-is-everything-11564133402?mod=mhp The article author Sam Walker describes the situations and how the heroes responded to resolve. He points out four characteristics that existed to attain the best results possible. Expertise – The leaders had solid, professional experience. They had logged many hours. Seen many things. They were able










